Neff oven not at right temperature

Canucklehead

misskool wrote: »

It's hardwired so should be drawing the correct amount of electrickery.

I keep thinking it's me and not the oven as I spent enough on precision german engineering!

Hi...I don't think it is you, MK...we've an oven with similar features (JL/AEG) and it bakes our homemade pizza in around 12 minutes(both shelves)..it is a quandry I'd call Neff for a bit of advice now the holidays are over.

HTH

Canucklehead

bakingmad_2

Hi MissKool - are you still having problems with your B1542 or have you resolved them?
I have just bought one and am having the exact SAME problem! The fan oven is only reaching 20 -30 degrees lower than what it states it is reaching on the dial.
This looks horribly like a common problem on this Neff model - which I belie is one of their most popular.

I am calling in a Neff engineer but wold be really interested in your progress since Jan this year.

Gloomendoom

I doubt very much whether the manufacturers go to much, if any, trouble to calibrate the controls on any make of oven. I've had the same problem on all the ovens I've used. There doesn't seem to be any obvious way to adjust the setting either.

You either have to learn the characteristics of your particular oven, or buy an oven thermometer. That is what we did, and it's made the world of difference.

nicka99

hi MissKool and bakingmad,
did you solve the problem with your oven ?

we had a B15E42 installed last year in december. I have 2 separate oven thermometers to verify the temp and having lived with it since then Ive come to the conclusion that eventually it gets to the correct temperature but not when it claims to have done. Either Im expecting too much from a modern oven it something is wrong !

The circotherm has a max 200 dec C setting. If you put it on preheat, it claims to have reached 200 after 5 mins or so yet both thermometers in the oven are probably no higher than 120 and opening the door to 'feel' the tempertature confirms as much. if you wait a good while longer (like 20-30 mins) it will eventually get to 200 but all the while will be switching the heat on and off to 'maintain' the temperature at 200 which its nowhere near. if you put anything in then again the temperature will go down as the oven still thinks the temperature is correct (at maximum) when its not. then it will crawl back up as the item in it draws in the heat and the oven tops it up.

our xmas turkey took far longer than it claimed it should and even then it was borderline cooked but we couldnt wait any more !
cooking anything else always takes longer than the package claims (even if following conventional cooking, not the 'fan oven' instructions)

putting it up higher than 200 would probably get it there faster but it doesnt go above this in 'circotherm' mode.

in other modes e.g. conventrional fan or top only , top/bottom, bottom only things are a bit better - probably because it start it at maximum then turn it down ! like you, the 'blast' of hot air is never there when the oven claims to be 'preheated' - it comes much later on (if at all when on circotherm only).

we had neff out to check it but the 'engineer' just turned up with a spare part (dont recall the name - an electronic equivalent of a thermostat) and changed it over. he didnt even have a temperature probe and was not interested in my observations. he fitted it, ran a 'self test' for 20 mins or so and left saying the test said there were no problems with it (can an oven self diagnose ??!).

do I call them out again ? what good is an oven engineer without a probe ?!

thanks,
nick