We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Help with Orange Contract
Happy new year to you all.
I hope you can give me some advice regarding my wifes Orange contract. She had a few months left on her contract but she wanted an iphone so she went to an Orange shop where she cancelled the contract and paid the remaining line rental.
Orange are continuing to bill her and have told her that a debt collection agency have been ask to get the payment.
She informed the nice gentleman from orange that the contract was cancelled in the Orange shop. She told them to contact the shop to confirm this, they said they do not deal directly with orange shops.
She went back to the shop and the manager confirmed that indeed the contarct was cancelled, but still the Orange Bill people are not accepting this. We have posted proof that the contract (as was supplied by the Orange shop) was cancelled but still no joy.
Any advice would be very welcome. I really dont want to start the new year by killing several Orange officials.
Thanks
I hope you can give me some advice regarding my wifes Orange contract. She had a few months left on her contract but she wanted an iphone so she went to an Orange shop where she cancelled the contract and paid the remaining line rental.
Orange are continuing to bill her and have told her that a debt collection agency have been ask to get the payment.
She informed the nice gentleman from orange that the contract was cancelled in the Orange shop. She told them to contact the shop to confirm this, they said they do not deal directly with orange shops.
She went back to the shop and the manager confirmed that indeed the contarct was cancelled, but still the Orange Bill people are not accepting this. We have posted proof that the contract (as was supplied by the Orange shop) was cancelled but still no joy.
Any advice would be very welcome. I really dont want to start the new year by killing several Orange officials.
Thanks
0
Comments
-
Happy new year to you all.
I hope you can give me some advice regarding my wifes Orange contract. She had a few months left on her contract but she wanted an iphone so she went to an Orange shop where she cancelled the contract and paid the remaining line rental.
Orange are continuing to bill her and have told her that a debt collection agency have been ask to get the payment.
She informed the nice gentleman from orange that the contract was cancelled in the Orange shop. She told them to contact the shop to confirm this, they said they do not deal directly with orange shops.
She went back to the shop and the manager confirmed that indeed the contarct was cancelled, but still the Orange Bill people are not accepting this. We have posted proof that the contract (as was supplied by the Orange shop) was cancelled but still no joy.
Any advice would be very welcome. I really dont want to start the new year by killing several Orange officials.
Thanks
Why didnt she get an iphone on orange and renew her contract?Im an ex employee RBS GroupHowever Any Opinion Given On MSE Is Strictly My Own0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.2K Work, Benefits & Business
- 600.8K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards