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Self Service Manchine Tescos

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Comments

  • LemonGrove
    LemonGrove Posts: 618 Forumite
    Esqui wrote: »
    *removes 'unexpected item'*
    Item removed from bagging area. Please place the item in the bagging area

    Please take your change, notes are dispensed below the scanner. Thank you for using the fast lane.

    And thus endeth that... I enjoyed it! :D

    Male. :o
  • SarahMoon
    SarahMoon Posts: 262 Forumite
    So you know the transactions are split up into the following catergories

    TESCO STORE 1234 - Thats a purchase in a store at any manned till point
    TESCO GARAGE 1234 - Thats a purchase in any Tesco fuel kiosk
    TESCO SACAT - Thats a purchase on any self service till in the country, they don't go as far putting a store ID.

    As for getting a copy of the copy receipt, Your card issuer might be able to provide you with one (I know my bank can) but if you go into tesco with date/time/till/card they can trace the transaction back in detail to the options you selected. Its so detailed it goes "Message prompt: Double scan. Is this an error? Operator 1234 selected 'no'"

    Don't worry about being turned away as this goes against the ECOH policy every store has, but I fear now tesco are intergrating their kiosk, customer service and lottery points into one desk itll only cause trouble.

    If you need help I am ex tesco staff :)
  • chasz
    chasz Posts: 15 Forumite
    If you used your clubcard, tesco will have all records of your transactions! i had to return a faulty phone a few months ago but had lost the receipt, tesco cs not only replaced phone for me, but gave me a copy of the original receipt just in case i had problems with the new phone!
    hope this helps a bit

    chasz
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