lost wireless connection after resetting laptop

suec

Hi

I hope someone can help please. I had to reset my sons pc to factory settings. I now can't find wireless connection on it. It is not showing any wireless connections it says i need to reinstal hardware. trouble is no discs came with laptop. I am working on windows vista

closed

have a look in device manager to see if the driver is installed

devmgmt.msc from the search box, or via control panel.

Donnie

Using the keyboard: (Flying Windows key + Pause Break) > Device Manager. Are there any yellow exclamation/question marks?

Is the laptop connected to the Internet via other means at the moment?

stuartk

Is the wifi turned on?

Usually a small flip switch on the laptop somewhere

Otherwise do as suggested and check it is installed

Regards

suec

I am not very technical but when I look in device manager it shows a ntwork adaptor but i can't seem to find any wireless driver. I might be looking in wrong place but I can't find any drivers showing

stuartk

Check for small flip switches on the laptop

Regards

suec

I am using different pc to connect and yes have checked connection switch. when i try to connect via network connection only broadband is showing

suec

nothing on device manager has yellow exclamation mark

stuartk

Whats the laptop make / model?

Regards

suec

toshiba personnel computer
model no pslcoe
2.0 gb

Donnie

Seems that you've been abandoned.... Using the keyboard: (Flying Windows key + Pause Break) > Device Manager > Click on the little + sign of Network Adaptors. Are there two listed?