dell laptop blue start up screen

divorce_refugee

hi, i have not used my laptop (dell latitude d510)for about 3 weeks when all was ok, tried to use it today and i have a blue screen warning, tried to start in safe mode but it stops loading the files part of the way, tried last known working set up but still blue screens, get different warning messages each time i restart, checked with dell but my service warrantry has expired, can anyone help or offer some advice before i bin it :mad:

closed

Reinstall windows. No need to bin it.

The exact contents of the bsod will give you a clue about the cause.

[Deleted User]

The blue screen contains error codes that can assist in identifying the cause of the crash. It'll be more helpful if you can post those here.

divorce_refugee

thanks for your quick replies, the 1st blue screen message is
stop:0x0000007B (0xF8895528,0xC0000034, 0x00000000 0x00000000)
i do not have a boot up disc (laptop was pre loaded,) can't download one i only have snail pace broadband. not looking good but thanks anyway

closed

Whats the rest of the message, the numbers don't help much, it's the driver names and text that will give you a clue.

INACCESSIBLE_BOOT_DEVICE?

Millionaire

Here's some solutions you might want to try.

http://pcsupport.about.com/od/findbyerrormessage/a/stop0x0000007b.htm

Sparhawke

Or this:

http://support.microsoft.com/kb/324103

Generally there are three things that cause it for the most part, a boot virus...conflicting hardware or device driver issues...

Did you do anything to your computer before switching it off for the last time, this could also include not closing down properly and just dragging the plug out?

divorce_refugee

a problem has been detected and windows has been shut down to prevent damage to your computer.
if this is the first itme you've seen this stop error screen, restart your computer. if this screen appears again, follow these steps.
check for viruses on your computer. remove any newly installed hard drives or hard drive controllers. check that your hard drive is properly configured and terminated.run CHKDSK /f to check for hard drive coruption, and then restart your computer.
tech info.
stop:0x0000007B (0xF8B60528,0xC0000034, 0x00000000 0x00000000)
how can you scan hard drive if it wont load C:in safe mode (load safe mode and it stops after loading a few files ) i fear that this is a bit out of my comfort zone, checked for local repairs estimate £40 - £50 need to save data on computer. it has my self employed tax details for the 5 years,thought they were on my other computer,

Sparhawke

What these data recovery companies will usually do is simply tack your "broken" hard drive to their computer and simply pull your data off for you, it is often cheaper to simply get a brand new hard drive and do it yourself.

There was a fix I saw mentioned a couple of months or so ago and now for the life of me I cannot locate it, I will keep on looking around but I usually ask techie questions on computeractive.co.uk, have you tried there or majorgeeks.com?

closed

Does safe mode with command prompt work, if so, you can do a chkdsk, if not, could you borrow an xp CD.

To get your data off, the easiest method is to buy a usb hard disk caddy, cheaper than paying for someone else's time in a shop.

Is the hard disk making any unusual noises?

divorce_refugee

i have a 20 gig external drive, how do i go about tranfering data from my lap top, sorry to sound a bit of a div, but i only use my computers to prove that it is not only life that confuses me