Extra charge on paypal payment

Ames

Hi all, I've just had an extra charge put on a paypal payment by my bank, of £1.50. Does anyone know what it's for and if I can get it back somehow? It was only for 2.99 to start with, so I've paid 50% extra!

cyberbob

Its not NATWEST is it? There is a thread around somewhere about it also on the ebay community boards

savingmummy

I got this once when i paid using a foreign currency. I hadn`t changed it in my paypal settings so my bank (lloyds) charged me. x

Ames

No, it's Yorkshire bank. It was in sterling, to a UK seller.

savingmummy

I would go to the bank and question it x

pug_in_a_bed

its something to do with paypal confirming your card, happened to me, email them and ask, they refunded me the charges after they had confirmed whatever they were confirming. I had the same card but it was a new issue which caused it. Annoying but they do refund it.

Ames

Ah thanks for that, it is a new card and the first time I've used it on paypal, I'll email them now.

kawasakikr1

I've just had my Yorkshire Bank statement this morning, and have been charged £1.50 on 9 different PayPal payments. All of these has happened since I got my new mastercard debit card from them.
I went into the bank this morning to query the charges, they told me it wasn't them that was charging it was PayPal.
When I got home I phoned PayPal, they told me it was the banks fault and they have had a number of similar cases, and it is caused by the payment going through PayPals Luxembourg office which the bank sees as a foreign payment.
They asked me to fax my statements to them with the charges highlighted as they are looking into the matter, and when they get enough cases they are going to contact the banks to try and sort the matter out.
Looks like that's me done with ebay until this gets sorted and I get my money back.

Hope this helps

cyberbob

As I mentioned earlier there has been a few problems reported on the ebay communtiy boards. Someone was told because it was counted as an overseas transaction (as paypal are based in luxembourg) your bank charges you. From the threads I have read it seems to be the banks problem (as they put the charges on) not Paypals. The best advice I found was to change banks as no one seemed to be able to solve the problem

I'm with Clydedale who own Yorkshire bank now never had any charges from them

I cant find the thread on the community forums atm sorry

I have found one of the previous threads on this board though HERE Hope that helps

milliemonster

Not that it helps I guess but I bank with HSBC and have recently registered by bank card on paypal but I haven't had these charges? so it seems its not all the banks doing it?

Ames

I emailed paypal and they said it's not their fault. I'm going on holiday on monday so I wont be able to contact my bank for another week and a half. I guess I'll have to stop buying on ebay if they're going to keep charging me, most stuff I buy is less than a tenner so it's not worth it with the extra.

Is there still a charge if you upload funds to paypal?