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T-Mobile sim with £5 airtime - how do I get it???!

Several months ago I bought a payg mobile, and was told that the sim that came with it carried £5 credit. Does anyone know how I go about claiming the £5 credit? Do I have to ask when I register the sim? I have sent the phone to a relative as a gift and they can't seem to figure out how to do it!

tia :)

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