New Xbox - Live Query

codo

My son got a new xbox elite for christmas and I am concerned about setting up xbox live. I believe he gets a 1 month free gold membership when he joins silver membership.

We set up the wireless adapter and set up all the router details, xbox downloaded a new update and restarted. When we were going through the join live section it came to a page which asked for my credit card details. We stopped at this point as I am very reluctant to put in my credit card detail when we are not purchasing anything at this point.

Can anyone advise if this is a process we have to go though or is there another way around setting up xbox live silver.

Thanks

DCFC79

You dont have to enter your credit card details on the xbox, there should have been an option to join(its been ages since i joined so not entirely sure) as a gold subscriber with 1 free month of Gold(after 1 month it will revert to silver), i would'nt enter any card details at all. Is there any other options on screen when it asks for card details

let us know if you have any problems

codo

No other options, have to enter cc details to go forward. I am now thinking I must be doing something wrong.

Help please.

DCFC79

You are as i wasnt asked to enter card details, can you not go back to the preious screen and tell us what the options are,

jamespir

codo wrote: »

No other options, have to enter cc details to go forward. I am now thinking I must be doing something wrong.

Help please.

game will be open tommorow you can buy 3 month or 12 month suscriptions from there (no cards needed) and you enter the code and your sorted

i believe the prices are 14.99 and 39.99 for the 12

codo

Previous screens is saying my son is trying to set up an xbox live account and I as a parent have authorise it and enter email detail and password. Then next screen says I have to enter cc details to show proof of age!!

DCFC79

jamespir wrote: »

game will be open tommorow you can buy 3 month or 12 month suscriptions from there (no cards needed) and you enter the code and your sorted

i believe the prices are 14.99 and 39.99 for the 12

surely as his son gets a free month then he should use that first

DCFC79

OP when your shown 3 boxes with 3 different membership options select i dont a gold membership, try watching this video,

ok thinking about it as its a child account it might be slightly different to setting up an adult accout, i found this on xbox.com

Phantom_Flan_Flinger

codo wrote: »

Previous screens is saying my son is trying to set up an xbox live account and I as a parent have authorise it and enter email detail and password. Then next screen says I have to enter cc details to show proof of age!!

How old is your son? Are you worried about content that may be too old for him?

codo

During the process it asks for my sons date of birth. He is 12. I have now just seen something on another website that says if a person is under 16 they need parental permission to join. This is obviously why it is asking me to verify. Has anyone else had to do this.

DCFC79

codo wrote: »

During the process it asks for my sons date of birth. He is 12. I have now just seen something on another website that says if a person is under 16 they need parental permission to join. This is obviously why it is asking me to verify. Has anyone else had to do this.

yes its the norm to do this, have you read the link i posted from xbox.com as it might help