Vodaphone contract downgrade?

tayler_remi

Hi.

I'm struggling with a lot of debt problems at the moment, and I have a very expensive phone contract - £40 a month plus £10 insurance. The insurance isn't a problem, I've been told I can downgrade that down to £5 a month but I need to downgrade the contract. I don't use all my texts/calls/unlimited internet. I've had the contract since September. Are they likely to let me do this, on account of the fact I have money problems due to ill health (I am bi-polar) and literally cannot afford to pay £40 a month for my phone?

Thanks a lot.

DarkConvict

Hi,

Generally you can downgrade vodafone contracts after you have served 9 months of the contract, you can usually downgrade by £5 a month down to £20 a month. So it would take 4 months to get from £40 to £20.

You need to ring vodafone on 191 and speak to customer services about downgrading.

Over your phone insurance i am confused, £10 is alot anyway, but i was not aware you could downgrade insurance, can you explain the jump from £10 to £5 further. If you have a pricey handset like Nokia N-Series, Blackberry etc, you do need insurance just in-case you lose it.
An alternative option is to buy a cheap £50 PAYG handset and use that, sell your current handset and stop the insurance all together.

jamesb1239

Check with your bank account re the Insurance as some offer it as an add-on for less than £10