'Getting out' of mobile internet contract

adrianelliott

I have a 24 month contract for mobile internet which I bought from TMobile after a sales call. It has around 16 months left on the contract. I don't believe that the contract was missold to me in any way - in retrospect I made an error of judgement in signing up for such a long time period.

The deal I am on is at a competitive rate, but change in circumstances (new house with poor reception and a dongle provided by my employer) makes it worthless to me right now. I haven't used the dongle for several months.

I am trying to come up with a way of getting some value out of this situation.

So far my ideas involve leveraging my mobile phone contract (also with TMobile) which is going to expire in 2 months:-

• Ask to have the mobile internet and the mobile phone SIMs 'merged', effectively giving me unlimited internet on my existing mobile which could actually be very useful to me. Don't know if this is technically possible though!
• Refuse to sign up another mobile contract with them unless they release me cheaply from the mobile broadband contract.
• Get enough money knocked off the phone contact to cover my losses on the mobile internet and then resign the phone contract with them.

Any ideas that I am missing here? Do you think TMobile would consider losing one contract with me to retain another more expensive one?

d123

if you offer to pay off the contract early in a lump sum they will probably offer a discount of some sort (I think it used to be 5 or 10%).

They cannot merge 2 contracts onto one sim, and I very much doubt they would take any notice of a threat that you might not sign another contract.

[Deleted User]

adrianelliott wrote: »

I have a 24 month contract [...] It has around 16 months left [...] I haven't used the dongle for several months.

So you've had it for 8 months, but haven't used it for "several"? Did you actually use it for more than a day or two after signing up?

adrianelliott

When I first got it, I used it heavily for 2 months because I was staying in a hotel every night. I then used it lightly for another month. I haven't touched it for around 5 months now.

I certainly got some decent usage out of it at the start, and it saved me paying hefty internet bills at the hotel I stayed at. But I can't see myself getting much use from it in the future.

DarkConvict

As you have moved house, the no signal rule isnt goign to apply. The best you can do is hope for a reduced cancellation, otherwise carry on paying for it and not use it im afraid.