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T-Mobile itemised paper bills

[Deleted User]
[Deleted User] Posts: 2,175 Forumite
Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
edited 24 December 2009 at 12:21AM in Mobiles
Does anyone who recieves fully itemised paper bills from t mobileknow if data usage (Internet browsing) is fully itemised by session and time (like calls are), or does it just list a line at the end saying "you've used 381KB this month"?
I've had a look in the "my t mobile" thing online, and under "unbilled usage" it lists every data use as a "blow by blow", "minute by minute" usage record, but the same thing on paper is what I really need...

Comments

  • Benet
    Benet Posts: 284 Forumite
    On my T-Mobile paper bill, it lists the total usage, as well as time, duration etc of each time I connected :)

    Though interestingly, some months it doesn't. I'm never really sure why and the customer services girl at T-Mobile couldn't tell me either.
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    I think if you have calls/texts or data usage outside of your monthly allowance, then its listed on the paper bill (but only as a summary total, not a complete breakdown).

    If there is no such usage, then no itemisation is displayed on paper bills - you can only view it online or download it to a spreadsheet and print yourself.

    Personally I find all those graphs and faq page a waste of paper and of no use to me.
  • Benet wrote: »
    On my T-Mobile paper bill, it lists the total usage, as well as time, duration etc of each time I connected :)

    Though interestingly, some months it doesn't. I'm never really sure why and the customer services girl at T-Mobile couldn't tell me either.
    So you end up with a 50-million-page bill at the end of the month?
  • Benet
    Benet Posts: 284 Forumite
    OneADay wrote: »
    I think if you have calls/texts or data usage outside of your monthly allowance, then its listed on the paper bill (but only as a summary total, not a complete breakdown).

    If there is no such usage, then no itemisation is displayed on paper bills - you can only view it online or download it to a spreadsheet and print yourself.

    Personally I find all those graphs and faq page a waste of paper and of no use to me.

    That could actually explain why sometimes its there and sometimes it isn't!
    So you end up with a 50-million-page bill at the end of the month?

    Not normally, I don't use the internet on that particular phone too much.
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