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security issue on PC

i very rarely use my PC however been having a few issue with my laptop so decided to start using it again however having massive issues with it the computer has more viruses, trojons and cant clear them i use avg but the virus is stopping me opening to scan my PC and i cant get online either so not really sure what to do pls help:eek:
:beer: LOVE LIFE PROCEED & PROGRESS

Comments

  • maka wrote: »
    i very rarely use my PC however been having a few issue with my laptop so decided to start using it again however having massive issues with it the computer has more viruses, trojons and cant clear them i use avg but the virus is stopping me opening to scan my PC and i cant get online either so not really sure what to do pls help:eek:
    Download this:

    http://www.filehippo.com/download_malwarebytes_anti_malware/

    Transfer to your computer that's infected. If you can't get online, then you won't be able to get the updates, so run a quick scan and delete what it finds. Then see if it will let you update, and then run a full scan.
    Northern Ireland club member No 382 :j
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Try rebooting and pressing F8 to get into SAFE MODE WITH NETWORKING and try malwarebytes from there (If you can then UPDATE it and run a FULL scan)
    :idea:
  • maka_2
    maka_2 Posts: 1,070 Forumite
    thanks very much will try it now
    :beer: LOVE LIFE PROCEED & PROGRESS
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