Items Reduced on Sale

Gerwynedwards

Hey all,

I bought an item from Argos on 27/11/09, at £195.99 and now its been reduced in the Christmas sale starting on Christmas day at £97.99. This is 28 days later. The product was only delivered on 15/12/09. Where do I stand on this? Do I have a right to the difference back?

Thanks in Advance

Gerwyn

Esqui

You have no right to the difference, it's up to Argos' goodwill. But I suspect that after a month, they won't do anything.

Idiophreak

You could have a go at returning the item as unwanted then buying a new one in the sale, if you can...I doubt Argos will be interested in refunding the difference otherwise - the whole point of a sale is that you get a certain price for buying at a certain time - you didn't buy at that time, so you shouldn't really be entitled to the price. Xmas sales are a great example - you can buy ahead of xmas for a present - and pay X, or you can buy after xmas, not in time to give as a present, and pay Y. It's up to you whether having the item at a certain time is worth the extra money...

xocbc

Why so many of these questions...

When you bought the item you formed a contract with Argos and agreed to pay £195.99. You were clearly happy with the price or you wouldn't have paid it. Yes it's annoying when prices drop but prices do change and retailers have sales.

If it had gone up to £293.99 and Argos had phoned to ask you for an extra £98 you would tell them to politely go away....it's no different.

You might be able to get away with it - if it is unopened and Argos have an extended returns period for unwanted Christmas presents that was in force when you bought the item. If it is opened you have no chance.

woody01

Gerwynedwards wrote: »

Hey all,

I bought an item from Argos on 27/11/09, at £195.99 and now its been reduced in the Christmas sale starting on Christmas day at £97.99. This is 28 days later. The product was only delivered on 15/12/09. Where do I stand on this? Do I have a right to the difference back?

Thanks in Advance

Gerwyn

OMG...what do you think?
Surely this kind of thread is a wind up.

Anihilator

OP Will you give argos the £98.00 back once the sale is over and its back at £195.99

Please answer.

Blacksheep1979

Now normally I give people stick for these silly questions but the OP here has 7 days from the day the item was delivered to return it under distance selling regs - I'll let them work the rest out.

jdturk

well unless he has special contacts in DHL etc it will be 8 days as of tomorrow and thus not possible!

reehsetin

he has 7 working days so actually they're still in time

then you need to know about the Consumer Protection (Distance Selling) Regulations 2000.
The key features of the regulations are:

• you must give consumers clear information including details of the goods or services offered, delivery arrangements and payment, the supplier's details and the consumer's cancellation right before they buy (known as prior information)
• you must also provide this information in writing
• the consumer has a cooling-off period of seven working days.

http://www.oft.gov.uk/advice_and_resources/resource_base/legal/distance-selling-regulations/

jdturk

my apologies I thought it was 7 days....

geri1965_2

So, not such a daft question after all.