Help needed with BUCHANANCclark + wells

Marsdendean

Hi All.

I have sent this company 3 e-mails, and they have only replied to one, which was nothing to do with what i asked them.

I basically have a debt of £480 to orange, but Orange have now told me that the company should contact orange as the debt is for £96 (airtime) and the rest can be put on hold.

I have got an extension number and department of the person who has informed me, but they have now sent me a legal notification despite i have been e-mailing them.

The debt is also in the wrong name (masden not marsden - surly this is something illegal ie im not liable for the debt?

Ive now e-mailed them again with all past e-mails, so what else can i do? there phones aint working?

Thanks

Marsden

DarkConvict

An incorrect name is not a get out cause, you will still have signed a contract with orange so will have to pay.

Have they explained why the charges are £480, but orange only want £96. A debt collector can't add an unfair amount of charges for debt collection, especially when the actual debt is quite small.

I would drop this in the debt (DFW) forums - http://forums.moneysavingexpert.com/forumdisplay.html?f=76

Ladybird20

oo i had them chasing me for an unpaid electric bill that a previous tennent ran up......however i was very lucky as they had also overpaid on some meter readings , so when i rang up scottish power i ended up 16p in credit thus ending the stressfull letters from BCW...........