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Unhappy with new "Gaming PC"

24

Comments

  • jaydeeuk1
    jaydeeuk1 Posts: 7,714 Forumite
    Debt-free and Proud!
    How much did you spend out of interest? I'd be embarrassed to send a customer their PC out without fully checking it. Just hope their service is better than their testing.
  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    You can get gaming machines that are quiet I got one. I made sure I got a very large copper heatsink with large fan and same with case, also a quiet insulated case, granted its home made but off the shelf parts I got from scan.co.uk

    I know you can get noisy gaming pcs though, but boy what a difference a quiet one is
  • Oneday77
    Oneday77 Posts: 1,242 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    The new Ati 5000 series cards are very low power so I doubt it is that causing the noise. You have 7days by law to send it back under the distance selling rules. If your not happy put it back.
    Download http://www.alcpu.com/CoreTemp/ and see if anything is running hot, by that I mean over 55degrees C. At stock speeds and windows running that would be overly toasty in my opinion. One of the fans may be trying to compensate.
    If the case isn't security sealed you could open it at your own risk I add. Unplug the case fans and see where the noise originates. There could just be a badly mounted case fan making a din.
    New PV club member. 3.99kW system. Solar Edge with 14 x 285W JA Solar panels. 55° West from south and 35° pitch.
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    Oneday77 wrote: »
    . You have 7days by law to send it back under the distance selling rules. If your not happy put it back..
    No you have 7 days to inform them in writing you want to return it (email counts) and 28 days to actually return it
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You say you re-installed the OS... Have you installed the correct graphics driver?

    Just a thought, but if you don't have the right one, the fans spin permanently at full speed...
  • Strider590
    Strider590 Posts: 11,874 Forumite
    edited 21 December 2009 at 12:46PM
    joe_pesci wrote: »
    Hi i ordered a Gaming PC from Cougar Extreme a few weeks back. My Tower arrived wednesday.

    Anyway since then(5 days now) the PC has had a very loud noise, even just doing standard stuff like surfing the net. The noise(whether from fan or some other part of system) is very loud & annoying, now my gaming system comes with stock cooler. But even so the noise is not right.

    Also my system was sent out without any testing, as i know this for a fact. I had to reinstall Windows 7 as nothing would work and was full of errors & programs crashing.

    Just wondering what right i have for a full refund? as im not happy with it at all.

    I just got a new Gaming PC, self built i5 quad core rig.... Overclocked from 2.66GHZ to 4GHZ. It's set me back £850 for the tower (but I do have certain contacts).
    It's a core i5 instead of i7 because they overclock more easily, have a better "turbo mode", I don't get the multi-threading capacity and PCI memory bandwidth of the i7, but won't miss that due to not intending to run more than one GFX card. Saving me £150....

    It's a true performance machine built with top notch components (not the mass produced stuff from China), it's primarily water cooled (so near silent).
    The case has two 120mm fans, which run slower than standard 80mm fans, but do the same job with virtually no noise. The PSU is a gaming PSU made by Corsair and has a temperature controlled 120mm fan which again is silent.

    It has Windows XP pro with no preinstalled rubbish + no antivirus and a partitioned hard drive to keep the OS master file table (MFT) as small as possible and a separate storage drive. It's general oppinion that Windows 7 is currently as useful as a chocolate teapot for gaming.... I'll wait for MS to fix the 64bit version before I pay that kind of money.

    What you have isn't what a true PC gamer would call a gaming system, as a result there have to be some compromises made in order to keep the price down to a competitive level. This often comes in the form of the CPU cooler, the PSU, the CD/DVD drives and the Case itself.

    My business stopped selling PCs a long time ago, when I realised that on spec/price I could not compete with retailers who were willing to sell lower quality parts.
    No measure can be put on quality and therefore to most consumers, it's irrelevant.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

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  • Strider590 wrote: »
    It's general oppinion that Windows 7 is currently as useful as a chocolate teapot for gaming.... I'll wait for MS to fix the 64bit version before I pay that kind of money.

    For what reasons?
  • busenbust
    busenbust Posts: 4,782 Forumite
    It's general oppinion that Windows 7 is currently as useful as a chocolate teapot for gaming...
    [sic.]

    :rotfl: Not sure if entirely true, but a wicked description. :wink:
  • Strider590
    Strider590 Posts: 11,874 Forumite
    anewhope wrote: »
    For what reasons?

    Because everyone I know, with Win7 64 can't run most of their games on it (and I know a lot of PC gamers from all corners of the globe).

    So, anyway! If your reduced to a 32 bit OS, you simply cannot beat Windows XP and until MS stop building software to cater only for "never used a PC before and don't want to learn anything too conplex" numpties, you will never ever ever ever beat XP for gaming purposes.

    And before you all say "but your limited to 3.3GB of memory", yes this is true... But it's true of ANY 32 bit OS.
    Vista and 7 (32bit) may recognise more memory, but don't actually use it ;)

    Also, id have to go dual boot anyway because I use a lot of old 16bit applications which simply will not work on a 64bit OS.

    When Win7 64 works, i'll buy it..... 64 is good for upto 128GB of ram :D
    Meanwhile, I got myself a totally genuine copy of XP pro for £30 instead :cool:
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • wow - not sure what I'm doing wrong..but I've got win7 pro x64 running very stable and it 'seems' ok for games.
    Maybe it's the games I play? Just finished Modern Warfare 2 (twice :) ), currently playing Saboteur and the Killing Floor beta..so they're not exactly old games...maybe that's the problem, maybe it only works with modern games? should I try playing doom
    The noise is probably the stock cooler..most 'gamers' spend money on decent cooling, then again, most don't buy pre-built machines, unless they're console gamers
    Utinam logica falsa tuam philosophiam totam suffodiant.
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