Virgin Site down

coolio_2

When it goes down, how long before it usually comes back on

topmum

seems to be up and running now :j

coolio_2

Not with me yet

http://www.virginmobile.com/mobile/

izzy_flint

still down

coolio_2

and still down today. I called, and was told 'yeah, we got a memo, it's down' Was told to try again in a few days

MoneyWastingMe

its been down straight after i got my cheap 1101!

coolio_2

so it's your fault

charlie12

When I logged in a couple of days ago they mentioned something about upgrading the "Your Account" part of the site. Perhaps that's gone pear-shaped.

They must be losing a fair amount of business as it's been down for a while now.

MoneyWastingMe

coolio wrote:

so it's your fault

hehe yes all myyy fault!! :rotfl:

cheekyweegit

Hiya folks,

I've been getting into the site with no real problem today since about 2pm although i know others are not so lucky.

As i said in the other thread, use internet explorer as opposed to mozilla as my mozilla although i got in part way, it froze / crashed at the checkout stage and make sure you clear your cookies / cache first whether you are going via quidco, google or directly through the virgin site before each try.

What i recommend if you're trying through quidco, is to either go in first to the virgin site directly via :-

http://www.virginmobile.com/mobile/

or through either google which seems to work fine using the search "virgin mobile phone" and use the first link on the page which for some reason seems go get you to the virgin site rather than using the above url directly.

Once you have got in there, open up quidco in a separate window, and close down the virgin one but don't clear your cookies this time and with any luck it should pick up the page from your computer with the log in and you can then proceed from there. Don't put anything in your virgin basket when going through the google link or directly via the virgin link as im not sure it will track your order on quidco but its fine for having a look round to see whats on offer.

If you want to register your phone sim with virgin try this link using internet explorer: -

https://www.virginmobile.com/mobile/youraccount/RegistrationProcessing

and to log in this one:-

https://www.virginmobile.com/mobile/youraccount/YourAccountLogin

Hope this helps and just incase it doesn't can i just say my friend should have her nice new phone on saturday and jealousy is not a good thing lol :rotfl:

coolio_2

well it works today until i get to checkout and then it comes up with an error, this is really frustrating