PPI on Mint Loan

babinaba

Hi all,

I didn't go to the FOS as I was going to give them another couple of weeks to reply. The reply came this morning.........they said they were going to offer me £1500 as a gesture of goodwill and without any admission of liability. This is the full amount that was paid - I'm stunned - I never thought it was that much!!! I thought it was going to be £200-300!!! aaarrgghhh!! I don't think that interest has been added but I don't think I'm bothered lol

I am quite happy to accept this amount BUT it says that I need to return the declaration and the balance will be paid into my current account after taking any arrears out (there wasn't any, it was fully paid off). As this was a number of years ago - the account that I was using to make the loan payments has now closed and I was wondering if they meant this account or the account I use now (which is with RBS who have made the decision as they are Mint loans essentially but only opened within the last year or so - I was wondering if RBS knows that I'm a customer of theirs? My account now was never associated with the Mint loan) - am I allowed to call them and clarify this?

Sorry for all the questions and seeming dumb - I'm still in shock!! ha ha

THANK YOU TO EVERYONE FOR YOUR HELP AND ADVICE!!!! XX

robbedofmymoney

babinaba wrote: »

Hi all,

I didn't go to the FOS as I was going to give them another couple of weeks to reply. The reply came this morning.........they said they were going to offer me £1500 as a gesture of goodwill and without any admission of liability. This is the full amount that was paid - I'm stunned - I never thought it was that much!!! I thought it was going to be £200-300!!! aaarrgghhh!! I don't think that interest has been added but I don't think I'm bothered lol

I am quite happy to accept this amount BUT it says that I need to return the declaration and the balance will be paid into my current account after taking any arrears out (there wasn't any, it was fully paid off). As this was a number of years ago - the account that I was using to make the loan payments has now closed and I was wondering if they meant this account or the account I use now (which is with RBS who have made the decision as they are Mint loans essentially but only opened within the last year or so - I was wondering if RBS knows that I'm a customer of theirs? My account now was never associated with the Mint loan) - am I allowed to call them and clarify this?

Sorry for all the questions and seeming dumb - I'm still in shock!! ha ha

THANK YOU TO EVERYONE FOR YOUR HELP AND ADVICE!!!! XX

first of all well done on getting your money back,
:T:T:T:T:T:T:T:T:T
if you have no arrears ring them up and ask them why they have referred to them,
it may be its just a standard paragraph that goes out with every succesful claim.

di3004

babinaba wrote: »

Hi all,

I didn't go to the FOS as I was going to give them another couple of weeks to reply. The reply came this morning.........they said they were going to offer me £1500 as a gesture of goodwill and without any admission of liability. This is the full amount that was paid - I'm stunned - I never thought it was that much!!! I thought it was going to be £200-300!!! aaarrgghhh!! I don't think that interest has been added but I don't think I'm bothered lol

I am quite happy to accept this amount BUT it says that I need to return the declaration and the balance will be paid into my current account after taking any arrears out (there wasn't any, it was fully paid off). As this was a number of years ago - the account that I was using to make the loan payments has now closed and I was wondering if they meant this account or the account I use now (which is with RBS who have made the decision as they are Mint loans essentially but only opened within the last year or so - I was wondering if RBS knows that I'm a customer of theirs? My account now was never associated with the Mint loan) - am I allowed to call them and clarify this?

Sorry for all the questions and seeming dumb - I'm still in shock!! ha ha

THANK YOU TO EVERYONE FOR YOUR HELP AND ADVICE!!!! XX

Hi there
And Well done :beer:

I would request that they refund you direct as there are no arrears outstanding and yes I would call them about this and ask for any information they have on you.
Good luck.;)

babinaba

robbedofmymoney wrote: »

first of all well done on getting your money back,
:T:T:T:T:T:T:T:T:T
if you have no arrears ring them up and ask them why they have referred to them,
it may be its just a standard paragraph that goes out with every succesful claim.

Thank you

I think it might be a standard para it says "repay any arrears that may be outstanding" but I'm going to ring them anyway about what bank accounty they're going to pay it into so will double check

babinaba

di3004 wrote: »

Hi there
And Well done :beer:

I would request that they refund you direct as there are no arrears outstanding and yes I would call them about this and ask for any information they have on you.
Good luck.;)

Thank you!

I'm assuming that if it's my old bank account that they have on file they would have to either pay it into my new RBS one or send me a cheque - sorry I'm being paranoid - should just wait until I speak to them!!

di3004

babinaba wrote: »

Thank you!

I'm assuming that if it's my old bank account that they have on file they would have to either pay it into my new RBS one or send me a cheque - sorry I'm being paranoid - should just wait until I speak to them!!

Do not worry, your doing good here.:T:T;)
Its your money........:beer:

Yes you can do if you feel more comfortable doing that, not a problem.;)

babinaba

Hi

Just a tiny update, RBS who are responsible for Mint and are now my bank have said that they'll transfer the money straight into my bank account (double checked what account they meant and it's my new one (with them) and not the old one that the payments were coming from).

They're obviously clever and put two and two together as I never told them I was an RBS customer lol

Thanks again to everyone, really appreciate all your help and advice