London Mint Office £5 coin con

tali

More here
http://blogs.mirror.co.uk/investigations/2008/10/the-coin-collection-company-th.html

ThoseQuacks

Have today had a snailmail from LMO, offering Golden Guinea and Half Guinea of 1787 - 1800...King George 3 for £1500 and £975 respectively plus of course easy payments of etc over 3 months.

I have purchased a few of their lesser value coins not in the hope of appreciation in value but because they are nice to own and to look at, however when I received today's mailing shot I decided to check out values at Auction.

I phoned a UK leading Auction House and had a chat with their medals and coins Expert regarding the above mentioned coins, he was very accommodating, as it turns out the maximum price at auction for the full guinea is £150 and £80 - £120 for the half guinea.

I then phoned The LMO and asked how they justify the prices they were asking...they didn't answer that question!

That is definitely the END of my trading relationshipo with them, what do YOU think?

fiddlesticks1

We just received totally unsolicited collectors Sovereign Age of Empire, Era of Gold 2009 Queen Elizabeth 11 Gold Bullion Sovereign! We did not order from 'The London Royal Mint Office'!

Our address was right as was our home phone number but being an unusual name they spelt both Christian and surname incorrectly. And had the cheap to put an invoice with the cheap piece of crap toy money they are trying to call a collectors piece. It comes complete with a shoddy (anyone could have printed at home) certificate on cheap card with three holes punched down the side that we are supposed to sign to validate it. And a rather hilarious pair of white cotton gloves in a bag to give it some authenticity/credibility . Maybe they hope no one will take it out of its cheap plastic little case and handle it like I did. I can honestly say my son’s toy money feels more like a coin than this piece of metal which actually feels like plastic. They must be having a laugh if they think people really fall for this, or do they?

So now what do I do, some advice please. When we called them and said we didn't order it and obviously do not want to be out of pocket returning it them said they would send a prepaid envelope. My worry is they say they did not receive it back and invoice the outrageous sum of £139 for a piece of crap. Do we just return it registered and be out of pocket for around £4 to safeguard potentially expensive problems down the line?

Your thoughts would be appreciated.

aunat wrote: »

We too, received these through the post - To return them if you don't want them. My old man purchased a couple for my birthday, which was really nice of him, however they're now suggesting that he owes them for £120 for a "Gold" coin that he never receieved.

We'll end up going to court over this one... beware of these !!!!!!.

fiddlesticks1

Does your research before you buy! The London Mint Office should not be confused the highly respectable 'The Royal Mint'. Stick to a credible source and only use The Royal Mint for your mail order coins if you can. Unless you have someone knowledgeable advising you before you part with your money.

apeman wrote: »

Please can someone advise me, I have begun collecting minature gold coins from the London Mint Office @ approx. £60 each. Having just read about the £5 Queens 80th Birthday coin in my collection only being valid in Tristan da Cunha, I am now wondering about the rest of my coins. Am I being conned and wasting my money on what I hoped would be a future investment.
Apeman.

Dyllane

Hi,

I'm in a similar situation. I've been sent a coin that I did not order and do not want. Did they accept it back as a return? & have you recieved any further coins? This really worries me!

Thanks

fiddlesticks1 wrote: »

We just received totally unsolicited collectors Sovereign Age of Empire, Era of Gold 2009 Queen Elizabeth 11 Gold Bullion Sovereign! We did not order from 'The London Royal Mint Office'!

Our address was right as was our home phone number but being an unusual name they spelt both Christian and surname incorrectly. And had the cheap to put an invoice with the cheap piece of crap toy money they are trying to call a collectors piece. It comes complete with a shoddy (anyone could have printed at home) certificate on cheap card with three holes punched down the side that we are supposed to sign to validate it. And a rather hilarious pair of white cotton gloves in a bag to give it some authenticity/credibility . Maybe they hope no one will take it out of its cheap plastic little case and handle it like I did. I can honestly say my son’s toy money feels more like a coin than this piece of metal which actually feels like plastic. They must be having a laugh if they think people really fall for this, or do they?

So now what do I do, some advice please. When we called them and said we didn't order it and obviously do not want to be out of pocket returning it them said they would send a prepaid envelope. My worry is they say they did not receive it back and invoice the outrageous sum of £139 for a piece of crap. Do we just return it registered and be out of pocket for around £4 to safeguard potentially expensive problems down the line?

Your thoughts would be appreciated.

trumpton

If you were sent stuff you didn't ask for, I understand you can keep them.

From the Consumer Direct site:

"The Consumer Protection (Distance Selling) Regulations 2000 state that unsolicited goods which have not been ordered and are sent ‘out of the blue’ can be treated as an unconditional gift; in other words, you can keep them or dispose of them as you wish. The Regulations make it a criminal offence to demand payment or threaten legal action to obtain payment for unsolicited goods or services."


They do suggest writing to them and asking them to collect the goods:

http://www.consumerdirect.gov.uk/after_you_buy/making-complaint/template-letters/DSR_unsolicited/

Personally, I would just write or email and remind them that it is an offence to demand payment. I would be wary of ringing because the phone line tarrif could be expensive and another way of making money.

A complaint about the London Mint Office was upheld by Advertising Standards Agency in 2008, ie. sending people coins and wording the letter to make it look like they had committed to the purchase:

http://www.asa.org.uk/Complaints-and-ASA-action/Adjudications/2008/10/The-London-Mint-Office-Ltd/TF_ADJ_45199.aspx

Hope this helps.

sookipeaspud

Thats not a bad price for a collectors coin tbh.

If you buy it to spend then your a complete lunatic! Why spend £5 to get a £5 coin......just use the initial £5!

It is a coin. So what if you cant spend it.

Honestly!

Domspiral

I just had a brief experience regarding London Mint Office. In fact its just happening!

They printed an offer in a national paper with an initial offer of a small coin at a discounted price. I received the coin which had the wrong invoice. They said that they will forward a new invoice with the lower initial offer price.

It also listed an 'exclusive offer' on a variety of collectible coins.

The first is a Charles 1 platinum coin. The leaflet states that it will be at a discounted price of £295. This would be a saving of £300 on the standard release price of £595.

This clearly sounds like a good deal -and many people including myself found it an attractive offer.
However, I went on their website this morning and its on general release for £249! This is £50 cheaper than their so-called 'exclusive offer!!

I immediately rang the customer services team who failed to explain the anomoly. The guy said the saving would be made over the entire collection (it does not state this).
I asked what coins were in this collection, and they were also on offer for the same price on their website.

This offer is clearly misleading -and many people will be paying a hefty premium over the normal release price, believing that they are receiving a exclusive discount!

I am contacting trading standards.

trenners

Hi folks

I've received a number of letters in the past couple of months from this organisation to my house. However, I've never had any dealings with them and received nothing from them and as they've been addressed to someone else with an entirely different name - someone I've never even heard of and I've lived here for 6 years (alone) and the housewasn't purchased from this person either - I've not been opening them and have been meaning to send them back as 'unknown at this address'

Having actually gotten fed up of this junk, I've actually opened one and found within it a final demand for £45.35 as apparently payment hasn't been received.

Now I've typed 'The London Mint Office' into the search forums and found this thread.

Anyone have ideas of
1. Why they've got my house address linked to this person?
2. How I can stop this junk coming in future? - I'm supposed to be on the preferred postage list so that junk doesn't get delivered
3. What I should do about the old letters from them i still have and what i should do with this demand? I'm certainly not going to be paying for something I didn't ask for, don't want and haven't received anyway!

Thanks in advance!

EssexGirl

Trenners it's not addressed to you so it's not your problem. Give them a ring and explain things.