1 year or 3 warranty?

Esqui

simmmy wrote: »

I have read a arguement on another forum that tv's or large electrical items do have a 3 year guarantee within the EU.
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Well that's rubbish, don't even entertain that thought.

You should contact the retailer (but first, check to see if there's anything in the TV's menu to try and fix stuck pixels first)

4743hudsonj

Esqui wrote: »

Well that's rubbish, don't even entertain that thought.

You should contact the retailer (but first, check to see if there's anything in the TV's menu to try and fix stuck pixels first)

3 years? not only is the thought wrong, but the time scale of the misconception is wrong:eek:

simmmy_2

4743hudsonj wrote: »

3 years? not only is the thought wrong, but the time scale of the misconception is wrong:eek:

Christ what are on? Chill out.!!!!!!

hippey

simmmy wrote: »

So i take it the tv would not be covered by the manufactures warranty, i have read a arguement on another forum that tv's or large electrical items do have a 3 year guarantee within the EU.

Thanks for all the replies.

Your right under EU law retailers of 'large electrical items' have a responsibility for the item for upto 6 years, you need to remember that these items slide in value quickly and this will be reflected in the assistance offered. But it is there to assist you, just go back to the retailer and explain that to them.

Also the dead pixel idea is not law but it does have a bearing on if something is 'fit for purpose'

The Sale of Goods Act offers protection against faulty goods even when the manufacturer's guarantee has run out. The act says goods must last a reasonable time - and that can be anything up to six years from the date of purchase. Be prepared to go into battle with the retailer, I have done this for myself and friends and have a 95% success rate, the other 5% ended up receiving a summons to court but settled before the date!