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Tiscali/Talk Talk. BT 1280 override.
Comments
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Interesting. Ihave just had an e mail from Tiscali saying that if I can provide a list of the calls made through 1280 they will investigate the matter and apply credits to my bill.0
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Getting TT to restore 1280 access appears to be a long process if THIS THREAD is anything to go by. One customer there has been in dispute for over 3 months now and still the issue is not resolved - the latest date suggested is 30th December!
That thread is full of promises, promises, promises but no action.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
I think the best thing is to get away from Tiscali / Tal Talk, I got a MAC code off them so methinks I'll look elsewhere.0
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Tiscali T&C clearly says.
"If you receive our Telephone Services, we reserve the right to restrict your access to other Networks and route all telephone calls through our Network. This includes calls dialed commencing with the prefix 1 (including for example the prefixes 132 and 1280).prefixes. "0 -
Interesting. Ihave just had an e mail from Tiscali saying that if I can provide a list of the calls made through 1280 they will investigate the matter and apply credits to my bill.
Having lost my 18185 / 1899 access have started using the 0808 number to access these network providers and have noticed that I too am being charged byt Talk Talk.
I am about to email a complaint off but curious, ronnyb, who your query went: did they respond and give you a refund? And if so, what happened with subsequent bills?0
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