just been shouted at by BT

iniltous

If your post had been just about poor customer service then I doubt if there would have been anyone who would have posted anything other than support, and examples of similar poor customer service, where you lost the crowd was by seeking to exploit the compensation culture in this country and be compensated for something as 'terrible' as someone talking over you ,and not listening to what you were saying, hence the sarcastic responses regards what level of compenstaion you would expect for this , you had already decided to leave BT, so you should speak to Talk Talk with any questions with regard to your changeover of service, I cannot see why you would need to speak to BT after Talk Talk has signed you up,
Have a search for examples of poor TT customer service, out of the frying pan ,me thinks

LeeSouthEast

Welcome to the real world. Everyone wants something for nothing, even when it is their own fault.

Idiophreak

talia.talia wrote: »

idealy i think i should have compensation of some sort, but after reading a few threads on here i'm guessing thats unlikely? is it worth persuing or should i just forget about it? i'm only with them for another week!

I've been lied to by BT. I've been called a liar by BT. I've had people raise their voices at me. I've had people hang up on me. I've been told I'll be called back a million(*) times which never happens.

I've spent 6 months trying to get compensation out of them for the amount of my time they've wasted and the fact they overcharge me *every month* - where have I got? *NOWHERE*. The more you complain, the more of their incompetence you're subjected to, the more people mess you around and the more miserable you get.

I honestly think the best thing you can do is let it go, cut all ties with the *bunch of muppets*, never touch them with a bargepole again and do all you can to save other poor sods from getting involved with them in any way, shape or form.

*Slight exaggeration, but only slight

DVardysShadow

Idiophreak wrote: »

...
I honestly think the best thing you can do is let it go, cut all ties with the *bunch of muppets*, never touch them with a bargepole again and do all you can to save other poor sods from getting involved with them in any way, shape or form.

Oi, stop slagging off the Muppets. They would make a better job of running BT. Miss Piggy for Chief Exec, I say.

mikey72

talia.talia wrote: »

My goodness i didn't expect to be attacked when asking for advice!

What are throughly horrid section on this forum?!

Where do you people get off being rude? its beyond me

It is quite clear in the t&c's, and I was merely trying to help as others have been caught out by binning the ip's router, then getting a £50+ bill for it.

redlooney

TaliaTalia - dont let the braindeads on this post get you down - the soaps are on now, so they'll be engaged watching that drivel while sucking their thumbs and cosying into mummy

KimYeovil

So you're not planning to take out any credit over the next six and a half years? Good luck.

sandiep

talia.talia wrote: »

i flippently just said well i won't be paying that expecting to continue on with some other questions i had.

Is this the point afterwhich you stopped getting treated with the respect you think you deserved?

BT_company_representative

Hi Idiophreak
I am sorry that you feel that you have been lied to by BT, I can look into any queries that you may still have. If you would like me to look into this for you please e-mail me your account details with you forum username in the subject line to btcare@bt.com and I will be in touch.
Regards David

spring_chicken

talia.talia wrote: »

My goodness i didn't expect to be attacked when asking for advice!

What are throughly horrid section on this forum?!

Where do you people get off being rude? its beyond me

I totally agree with you, I am always surprised at how many "smart alec" remarks you get on these forums, not sure why, but there seems to be a certain element who enjoy hiding behind their computer screens and spouting off sarcastic or patronising comments, its annoying, and uncalled for.