Are Sony having a laugh?

Oneday77

The 1st Gen PS2 repair charge was £110 so they are just doing what they have always done.

tenacioust123

This has just happened to my other halves PS3, it was about 20 months old. After having a long chat with PC World they have decided to give us back the £128 that it will cost to have a reconditioned PS3 sent out by Sony.

Not that happy but at least he will get a PS3 that works!!

Marty_J

aliEnRIK wrote: »

As they should due to their extremely high failure rate
http://playstation.joystiq.com/2007/07/03/store-managers-detail-ps3-failure-rate-at-less-than-1/

The PS3 is hardly a paragon of reliability either, and it still fails more then most consumer electronics products. All things considered, the PS3 has an "extremely high failure rate" too.

With regards to your link, this study, while hardly definitive, paints a slightly different picture. The introduction of the newer Jasper chipset has dramatically increased the reliability of the Xbox 360.

patman99

computershack wrote: »

Should've bought an Xbox....

.

The amount of faulty X-Box 360's I've had to repair latley would suggest otherwise.

Microsoft still won't admit to a design fault that sends the read head crashing into the surface of the game disc rendering it unplayable. Good job Toshiba (who make the optical drives) are prepared to admit there is a problem and send-out a shock dampening kit for free.

Me, I', sticking to my home-built PC, been running for 2 years with no hardware failures yet.

Marty_J

patman99 wrote: »

The amount of faulty X-Box 360's I've had to repair latley would suggest otherwise.

Microsoft still won't admit to a design fault that sends the read head crashing into the surface of the game disc rendering it unplayable. Good job Toshiba (who make the optical drives) are prepared to admit there is a problem and send-out a shock dampening kit for free.

Me, I', sticking to my home-built PC, been running for 2 years with no hardware failures yet.

According to the link I posted above, the PS3 has more disk-read errors than the Xbox 360.

aliEnRIK

Marty_J wrote: »

The PS3 is hardly a paragon of reliability either, and it still fails more then most consumer electronics products. All things considered, the PS3 has an "extremely high failure rate" too.

With regards to your link, this study, while hardly definitive, paints a slightly different picture. The introduction of the newer Jasper chipset has dramatically increased the reliability of the Xbox 360.

Then we wont be reading about many more xbox failures then will we?

aliEnRIK

http://blogs.wsj.com/digits/2009/09/01/game-fail-study-wii-most-reliable-but-xbox-problems-abate/

"The prevalence of the technical problems have been a matter of some debate though. A recent reader poll by Game Informer magazine pegged the Xbox 360 failure rate at an eye-popping 54.2%. SquareTrade said its roughly one-in-four failure rate for the Xbox 360 could be low since many of the company’s customers report red ring of death problems with their consoles directly to Microsoft without ever contacting SquareTrade."

Marty_J

aliEnRIK wrote: »

Then we wont be reading about many more xbox failures then will we?

Something being more reliable doesn't equate to it being 100% reliable.

aliEnRIK wrote: »

http://blogs.wsj.com/digits/2009/09/01/game-fail-study-wii-most-reliable-but-xbox-problems-abate/

"The prevalence of the technical problems have been a matter of some debate though. A recent reader poll by Game Informer magazine pegged the Xbox 360 failure rate at an eye-popping 54.2%. SquareTrade said its roughly one-in-four failure rate for the Xbox 360 could be low since many of the company’s customers report red ring of death problems with their consoles directly to Microsoft without ever contacting SquareTrade."

You omitted the next paragraph:

Still, for Microsoft, there was a pony buried in SquareTrade’s gloomy report. Since Microsoft introduced a new chip in the Xbox 360 last year, SquareTrade said complaints about the red ring of death problem have begun to abate. On over 500 Xbox 360s purchased by SquareTrade customers in 2009, fewer than 1% reported a red ring of death problem as of August, according to SquareTrade.

Also, from the Engadget link:

Mind you, the Xbox 360 was the most played console, with over 40 percent of Xbox gamers button mashing for three to five hours a day, compared to 37 percent of PS3 gamers, and less than an hour's worth of gaming per day for 41.4 percent of Wii owners.

there's nothing to be proud of in Sony's 10.6 percent failure rate, or even Nintendo's 6.8, particularly given that system's relative lack of attention. All are much higher than the three percent most consumer electronics companies strive for

andy2004

computershack wrote: »

Should've bought an Xbox....

Sorry, couldn't resist - lol.

Guess you didnt here about the problems with Xbox's then, similar problem. dieing on people.

Pincher

See

BBC Watchdog Monday 23 March 2009

Microsoft says people jump too much!:rotfl:

I can't put a URL link in my post yet, so just search for it.

The Wii motion sensing stuff break pretty quickly, too.

Talk about balanced reporting from the BBC, eh?

By the way, I bought a PS3 Slim 120GB from John Lewis in November 2009, for £199.95 inc VAT, because they were price matching to a Sainsbury Special Offer. One year warranty, but by paying with a Nationwide credit card, and registering by phone, I got a second year warranty.

The only niggle is, should I upgrade the 120GB HDD to 500GB and invalidate the warranty?