Claw Back Commission

Badger72

or should I know make a complaint to the FOS?

Dr.Shoe_2

Hang on.

Did he come to your home to sell to you?

I gather you have a "cooling off " period?

http://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1073792577

Quentin

Any complaint won't be resolved within 7 days.

But they could well be bluffing you as from what you have told us they have nothing to show the court that you entered any contract with them.

If they go as far as issuing a summons, just reply to the court with a defence (that you deny owing them any money at all), and see if they are prepared to take this to a hearing. Before you get as far as a hearing they have to supply you with all documents they intend to use, when you can take further advice if necessary.

Call their bluff by ignoring this latest demand.

huckster

Quentin wrote: »

Any complaint won't be resolved within 7 days.
Call their bluff by ignoring this latest demand.

I agree with Quentin.

You really should not be worried by this. If they were stupid enough to take you to the small claims court, all you would have to do is defend the action and in my opinion you would probably win. More egg on their face!

Badger72

Thanks again. So no point bothering compplaining to FOS?

Quentin

Not at this stage (have you set this up by making a formal complaint to the broker already?)

dunstonh

I agree with Quentin. It is not uncommon for them to keep the bluff going like this in an attempt to scare you.

Even if a court summons is issued, you can pay it right up to before going into the court room. Plus, they have to supply evidence of you owing this money. Without the evidence they have no chance of success. Plus, even if they do have evidence, you are only liable for the difference set in the fee agreement and what they have received to date.

VIGILANT22

Is this the company?
Salisbury Financial Services Limited
36a Packhorse Road
Gerrards Cross
Buckinghamshire SL9 8EB

If so....

https://www.salisbury.co.uk/Resources/SFSRemunerationPolicy.pdf

Badger72

VIGILANT22 wrote: »

Is this the company?
Salisbury Financial Services Limited
36a Packhorse Road
Gerrards Cross
Buckinghamshire SL9 8EB

If so....

www.salisbury.co.uk/Resources/SFSRemunerationPolicy.pdf

Correct. So I don't have any agreement in writing. So I should be ok?

Also, in answer to your question Quentin (Not at this stage (have you set this up by making a formal complaint to the broker already?) - i made a formal complaint to the broker but did nothing with regards to the FOS.

Badger72

Badger72 wrote: »

Correct. So I don't have any agreement in writing. So I should be ok?

Also, in answer to your question Quentin (Not at this stage (have you set this up by making a formal complaint to the broker already?) - i made a formal complaint to the broker but did nothing with regards to the FOS.

ACtually re-read the remuneration doc and it says that the company will give me an option of payment, either fee or commission. Which I don't remember receiving.