T Mobile HD2 Warning

Steve1982

Hi I have recently bought a HD2 on Tmobile and just thought I would warn you about it, whilst it is a great phone and I got a great deal on it there is one problem, T-Mobile have changed the original rom on the HTC HD2. Their version has taken away the capabilities of any kind of video streaming, even on your own wifi network.
Yes its absolutely mental!!!! The most powerful handset with the biggest screen on the market and T-Mobile have taken these facilities away, no Youtube, BBC iplayer absolutely no video streaming.
The only way around this is by flashing your handset and putting the original HTC rom on there. But this is not advisable, you would loose your warranty with T-Mobile and could damage the phone if not done correctly.

When speaking to T mobile they are denying its their fault but reading around it appears that it is only a problem that Tmobile users have and it is in relation to their ROM, perhaps its their way of reducing the data usage, but I think its awful and may well try and cancel my contract.

DarkConvict

but I think its awful and may well try and cancel my contract.

The phone and contract as seperate, unless you brought it online and it was delivered within the last 5 days (DSR) you can't cancel for any phone related issues, only issues with the mobile signal/service.

carrieparkinson

close ... dsr period if bought from telesales/websales or over the phone loyalty team is for 7 working days starting the day after the customers order is signed for as being delivered.

grayme-m

Steve1982 wrote: »

Hi I have recently bought a HD2 on Tmobile and just thought I would warn you about it, whilst it is a great phone and I got a great deal on it there is one problem, T-Mobile have changed the original rom on the HTC HD2. Their version has taken away the capabilities of any kind of video streaming, even on your own wifi network.
Yes its absolutely mental!!!! The most powerful handset with the biggest screen on the market and T-Mobile have taken these facilities away, no Youtube, BBC iplayer absolutely no video streaming.
The only way around this is by flashing your handset and putting the original HTC rom on there. But this is not advisable, you would loose your warranty with T-Mobile and could damage the phone if not done correctly.

When speaking to T mobile they are denying its their fault but reading around it appears that it is only a problem that Tmobile users have and it is in relation to their ROM, perhaps its their way of reducing the data usage, but I think its awful and may well try and cancel my contract.

If you like a challenge, you could dump the original ROM (I did it on the Xperia) and then flash whatever you like. I used it when I sent it back for replacement, they were none the wiser.

Also, you cannot damage (brick) a WM phone permanently.

DVardysShadow

DarkConvict wrote: »

The phone and contract as seperate, unless you brought it online and it was delivered within the last 5 days (DSR) you can't cancel for any phone related issues, only issues with the mobile signal/service.

With respect, DC, while you may be right that you can't cancel because you don't like the phone, or many phone related issues, I think that there may be a case here which will stand up.

If steve has seen the spec of the HD2 and then seen a contract advertised as providing an HD2, his reasonable expectation of having certain HD2 features has been frustrated by the customised ROM. That sounds like a case to me.