We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Text message from United Utilities

Options
I was hoping some of you might be able to advise me about a query I have.

I just got a message on my mobile from "UtdΩUtils" saying:

"This is a message from United Utilities. It is vital for you to contact us on 0845 456 9099 today"

I have just moved flat and paid of the balance for the old one and set up a direct debit for the new one (with the first payment due next week). I was wondering of anyone could advise me on whether this is a real request from United Utilities or a hoax? I looked on the their website to see if the number matched any they had listed and it didn't. I filled in and sent a contact form but it said that they could take up to 10 days to respond.

I only have a mobile phone, no landline, so I am loathe to call an 0845 number without having to.

Thanks,
Pip x

Comments

  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    I would class it as spam. It is a typical ploy used by scammers, Even if it is UU, they should know better. Let them phone you properly or write.

    Ignore it.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Ignore and Delete it.
    .....

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.