Please help, think i been ripped off.

c.cox

Hey everybody,

I really feel that i have been ripped off trying to claim my bank charges back, and am after any advice/experience you may have to offer me.. (am hoping someone else has been dealing with same company)..

Started off, Around December 2006, i checked the internet to claim my bank charges back, and found a site bankchargespecialists . com i called their number and paid £10 (think it was to get hold of my statements for nationwide). I was promised they would claim charges for me, and i left them to deal with it.

Every now and then i would call them and i mainly spoke to a lady called Dee, she even gave me her direct number (more about this later on).. When i would call over the months/years i was promised i would defintly get my charges back. All details i was told corrosponded with the news.

Then i got a phone call erlier this year asking me to pay £108 to guarentee that i would get my charges back.

I have since been calling them, the telephone number Dee gave me and it was just ringing and ringing and as if someone was picking it up and then hanging up on me, (i even got my friend from a different town to try) And one time a man answered and said i had the wrong number, another time i tried a lady answered saying "Headway uk". I asked for dee on both occasions and was told sorry wrong number,

I have also emailed, rang the telephone numbers from the website and have not had any response whats so ever..

I feel ripped off

Any one else in same situation? Or have any adivce for me, i would be ever so gratefull..

Many thanks

Cora

esmerellda

Nothing at all.

Then i got a phone call erlier this year asking me to pay £108 to guarentee that i would get my charges back.

Did you pay this, and on what basis did they tell you this would guarantee your refund ? How did you pay - was it credit card ?

Will see what we can find out about this company.

c.cox

Yes i paid by debit card, and they said by paying the £108 i would be guarenteed the full amount of charges that i am owed..

esmerellda

On your paper work do you have their company registration number or claims regulation number, as there are two similarly named companies and not sure which one you are with.

Address on website - Address:
Building 5,
Universal Square,
Devonshire St,
Manchester,
M12 6JH


Same address used by Consumer Credit Litigation Solicitors (CCLS) and Cartel Client Review (sorry mods) but the address is used by a lot of these types of company and I think CCLS only recently moved there.

Ok - Companies house - BANK CHARGE SPECIALISTS LIMITED
C/O FREEDMAN FRANKL & TAYLOR REEDHAM HOUSE
31 KING STREET WEST
MANCHESTER
M3 2PJ
Next Accounts Due: 31/10/2009 OVERDUE
Last Return Made Up To: 18/10/2008
Next Return Due: 15/11/2009 OVERDUE


or
BANK CHARGE SPECIALISTS (UK) LIMITED
233 ROOKERY ROAD
HANDSWORTH
BIRMINGHAM
WEST MIDLANDS
B21 9PU
Company No. 06086894
Dissolved


Claims Regulation wise
Business Name:Bank Charge Specialists (UK) LtdAddress:233 Rookery RoadHandsworthTown/City:BirminghamCounty: West MidlandsPostcode:B21 9PUTrading Names:
Sector:Financial products/services,
Status:Authorisation Voluntarily Surrendered
or

Business Name:Bank Charge Specialists LtdAddress:3rd Floor, Camden House2 Grey StreetTown/City:Ashton under LyneCounty: LancsPostcode:OL6 6XFTrading Names:
Sector:Financial products/services,
Authorisation Number:CRM2177

Other phone numbers may be 01613440044 (from whocallsme)

c.cox

Hey

Address on website - Address:
Building 5,
Universal Square,
Devonshire St,
Manchester,
M12 6JH

That is the address of the company..

esmerellda

ILW - sadly many of these companies are quite quick to threaten defamation actions against sites such as this and the sites have to protect themselves. There is also quite a lot of competitive spamming (eg: I used this company and they were fantastic .... or .... I think this company are theiving scumbags never use them use this one instead ..... type posts) so it is hard to pick out genuine posts of people who actually need help with issues with the companies involved.

c.cox

Oh

I can assure you i am genuin, and absoloutely gutted that i feel i may of been ripped off.

Dave101t

let me answer this for you, it will save another 3 years of waiting:
you will not get your bank charges back, and now you have added 108 quid to the money you will never receive, its called throwing good money after bad. not recommended.
thats my guarantee.

esmerellda

Company number 5971503 registered in England & Wales.

from their site August 07

Bank Charge Specialists Ltd
Camden House
2 Grey Street
Ashton Under Lyne
Lancashire
OL6 6XF


Telephone: 0808 178 5494
Fax No: 0161 344 0888 Registered in England Co. Reg. No 5971503
Data Protection Reg No. Z9678145
To obtain your claim pack or check on progress you can
ring 0808 178 5494 or Email [EMAIL="support@bankchargespecialists.com"]support@bankchargespecialists.com[/EMAIL]

So looks like they are still going but may be have handed their claims over to Cartel ? Could try calling Cartel and asking them maybe? (Just don't go getting sold anything else!) ie. they arent the dissolved ones, and are still regulated by the MOJ. so thats good news:) HOWEVER the registered office has changed to that of accountants - Freedman Frankl and Taylor - so you could try contacting them also ? ( 0161 834 2574 )

esmerellda

Me neither but not my site

You were with the one beginning with K werent u ? Any progress ?

esmerellda

http://forums.moneysavingexpert.com/showthread.html?t=1705363 another thread on them.

And really I dont blame the mods, it can be an absolute nightmare.