provident text...scam?????

magoogy
magoogy Posts: 2,961 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
ive just this second received a text form provident and wondered if i will be charged if i do the opt out - it says to quit these messages text quit to 80010

i never signed up to anything anyway so am not sure how they got my mobile number????

thanks

Comments

  • Theres is a UK mobile phone directory here. Its much like the BT phone directory, and everyone would have free reign over your number, but you could opt to take your number out of it (ex directory) to avoid such marketing texts & calls. It shouldn't cost you anything for receiving.

    My general rule is don't reply to texts or emails sent from an unknown source. If there are "scammers" on the other end, they will know your number/email address is active by you responding back to them.
  • LCM
    LCM Posts: 16 Forumite
    I got the same message too. I'm so tempted to text back. Can the mobile company block this number so i'll never receive from them?

    They've been posting me things in the mail too (with the wrong name) should I be concern?

    An external company also once called me said that I've recently applied a loan with Provident and they're to called on their behalf to ask for bank details. Which I didn't give any details. Said it's the wrong person (the name is wrong) and that I have not applied for any loans.

    Now I'm a bit freaked out someone trying to steal my identity to apply for these loans?! Should I be concern at this point or they've just got my info off some marketing list?

    I want this spam to stop.
  • Intasun32
    Intasun32 Posts: 443 Forumite
    edited 10 December 2009 at 6:24PM
    magoogy wrote: »
    ive just this second received a text form provident and wondered if i will be charged if i do the opt out - it says to quit these messages text quit to 80010

    i never signed up to anything anyway so am not sure how they got my mobile number????

    thanks

    Good news & bad news for you.....

    First details of the company that is involved with 80010, taken from Phone Pay Plus web site;

    PhonepayPlus has the following information about the shortcode number 80010.


    This is a text message service charged at standard network rate. The types of services operating on this number can be ring tones, jokes, games tarot, chat, mobile internet services (WAP) and more.
    • This service costs std. rate per text
    If you would like to find out more about this service you should contact the company listed below.
    Dialogue Communications Ltd
    The Workstation
    15 Paternoster Row
    Sheffield
    S1 2BX
    0114 201 8001
    [EMAIL="support@dialogue.co.uk"]support@dialogue.co.uk[/EMAIL]
    If you want to log a complaint to PhonepayPlus online please click here.
    Alternatively, you can call our helpline on 0800 500 212 (Mon-Fri, 0800-1800).
    To cancel a subscribtion service (services that charge a regular fee - for example £5 per week) you simply need to send a text with the words "STOP ALL" to the shortcode number


    You will have been charged just to receive the texts and unless you act they will keep on arriving. The bad news is that from my own experience with Dialogue Comms I can tell you that they have a long history of reverse bill text scams going back quite a few years. They have been fined tens of thousands of pounds yet are allowed to continue to scam by the premium rate regulator Phone Pay Plus. once known as ICTSIS. Google Dialogue Communications, you will be surprised.

    Make a complaint to PP+ and contact Dialogue who will deny responsibility and give you a name of their partner in crime. By the rules laid down by PP+ no matter how they try to fobb you off they are responsible. PP+ will not be over helpful as they are made up and financed by the same companies that scam us all.

    There is a lot of info on the net, 'unsolicited premium rate reverse bill texts' as they are known are theft by any other name but try getting OFCOM, PP+ or the Law to agree? NO chance. The networks will not help as they take up 50%(As quoted by Vodafone CEO at a mobile phone conference a few years ago) of the charges as admin.

    Are you beginning to see the whole picture?

    :mad:
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