No sound on laptop

kaza

My laptop has no sound on it Ive been into the control panel and tried to turn the volume up but it says no audio device.

Could someone please tell me how to get the sound on.

thanks
karen

The drivers for this device are not installed. (Code 28) i got this when i went into device manager ad it said audio devices on high definition bus not installed ????

fermi

In that case I would go to the website for your manufacturer and download the latest audio driver and install them.

GeoffX

If you can tell us the make and model of your laptop, along with the version of Windows that you're running, we can probably track down the audio chipsets' drivers for you.

kaza

thanks,

its a toshiba satellite L30-113 with windows xp, ive tried downloading it from toshiba but nothings changed

Thanks for your help

shoots

Hi, when you go into Device Manager do you have a yellow question mark next to the audio??

kaza

shoots wrote: »

Hi, when you go into Device Manager do you have a yellow question mark next to the audio??

yes there is one

shoots

kaza wrote: »

yes there is one

ok then it should be as simple as double clicking it/right clicking for properties and then updating the driver that way so it searches the internet for the right one

the other option is windows restore

kaza

shoots wrote: »

ok then it should be as simple as double clicking it/right clicking for properties and then updating the driver that way so it searches the internet for the right one

the other option is windows restore

when I right click it says software could not be found, Ive not had any sound since my pc was reformatted so would restore work?

closed

Did you actually install the sound drivers from the Toshiba website, if you did, and it's still not working, you might need this

ftp://ftp.microsoft.com.ar/so/KB888111/eng/kb888111xpsp2.exe

GeoffX

If your hard disk was reformatted then the previous drivers are gone. I have XP's own zip file handler disabled - I use 7-Zip - but could it be that you're are looking inside the zip file with Windows Explorer? You need to unzip/extract the file - sound-20080604150421.zip - that you downloaded and then run setup.exe. You'll need to reboot the PC when you've finished.

kaza

closed wrote: »

Did you actually install the sound drivers from the Toshiba website, if you did, and it's still not working, you might need this

ftp://ftp.microsoft.com.ar/so/KB888111/eng/kb888111xpsp2.exe

I did download from toshiba, Ive clicked on the link you gave me but I said I dont need it because I have a newer version running?