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Help please on computer problem

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Comments

  • Hi,

    Yes its IE, not tried another browser, have done the malware scan and its thrown up 9 items, 6 are to do with ascentive (a programne that was supposed to correct errors and scans things)

    Malwarebytes' Anti-Malware 1.42
    Database version: 3292
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702
    07/12/2009 18:02:36
    mbam-log-2009-12-07 (18-02-19).txt
    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 339583
    Time elapsed: 2 hour(s), 39 minute(s), 5 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 4
    Registry Values Infected: 0
    Registry Data Items Infected: 2
    Folders Infected: 0
    Files Infected: 3
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.Ascentive) -> No action taken.
    HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.Ascentive) -> No action taken.
    HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.Ascentive) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.Ascentive) -> No action taken.
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    C:\Program Files\Ascentive\Performance Center\APCLang.dll (Rogue.Ascentive) -> No action taken.
    C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> No action taken.
    C:\Documents and Settings\All Users\Desktop\Spyware Striker.url (Rogue.Multiple) -> No action taken.

    Hope that means something to someone.. not sure what to delete and what not too, as i said before the ascentive stuff we had been using so not sure if i should delete these items??

    Thanks in advance
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Delete them ~ you should never have installed Ascentive
    :idea:
  • Why? OH saw it on the tv and used it as computer was slow, but i guess all its doing could be done free all along if you know what your doing??
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    If malwarebytes has picked them up, its picked them up for a reason.
    :idea:
  • maxtweenie
    maxtweenie Posts: 1,302 Forumite
    1,000 Posts Combo Breaker
    edited 7 December 2009 at 7:07PM
    There's some interesting stuff on Ascentive on the web. Can't post the link because there's a 'swear' word in it

    www dot p*ssedconsumer dot com

    Here's a sample;

    "Since it was advertised on national TV I thought it had to be legit. This software is now infecting my machine with viruses then telling me to buy more of their software to fix it. Stay away!"
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