We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

New Thorntons offer today - free box chocs with £25 spend

1101113151640

Comments

  • debsjc
    debsjc Posts: 3,222 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have received a confirmation from Paypal that I have paid Thorntons £3.95.
    However, I haven't had an email confirmation from Thorntons, and the order isn't showing in my account history.

    Has anyone else had the same problem?
  • ive had email confirmation and also paypal confirmation of payment to Thorntons, paypal account is showing £3.95 deduction to Thorntons. I have not checked thorntons tracking though.
  • Just had cancellation email, only ordered the treats hamper.
  • karie
    karie Posts: 483 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Dear Sir/Madam,
    Thank you very much for your recent order including our Festive Treats Collection. Unfortunately, due to an error on our website, this has allowed you to place the Festive Treats Collection into your in basket without meeting the minimum spend requirement to qualify for the offer. As a result we have now cancelled your order.
    The minimum spend to qualify for this offer is £50 and should you wish to place an order to this value then we will be delighted to send you the Festive Treats Collection free of charge (while stocks last).
    Please accept our apologies for any inconvenience caused
    Yours faithfully
    Thornton's Direct
  • eklynne
    eklynne Posts: 2,396 Forumite
    Shame :(
    Oh well, you've got to be in it to win it!
    Come ride with me, through the veins of history...
    I'll show you how God falls asleep on the job.
    ~Matthew Bellamy.
  • debsjc
    debsjc Posts: 3,222 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Shame on you Thorntons. M&S honour their glitches, and all us MSE people will be spending our pennies with them in future!!
  • BlueCow1975
    BlueCow1975 Posts: 1,422 Forumite
    Not had any cancellation e mails......yet! No doubt it is on its way. I hope it can be refunded back into paypal without a fiasco!!
  • Juliepink26
    Juliepink26 Posts: 1,870 Forumite
    Ive had Order confirmation emails on both orders,( got everything crossed it goes through) and the money has been taken.
    People who live in glass houses shouldnt throw stones...

    It is much easier to see other people's failings than our own.
  • BlueCow1975
    BlueCow1975 Posts: 1,422 Forumite
    Just checked - quidco has tracked for £2.76 in total for both my orders.
  • Just checked - quidco has tracked for £2.76 in total for both my orders.
    hi sorry for sounding thick but how do you check if your order has been tracked with quidco,i cant seem to find specific orders its just grouped in months.thanks any help would be appreciated
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.8K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.