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Problem with new laptop

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Comments

  • closed
    closed Posts: 10,886 Forumite
    Yes that's the right website, let malwarebytes finish first, and ideally you should uninstall mcafee before installing avira
    !!
    > . !!!! ----> .
  • Morgan_Ree
    Morgan_Ree Posts: 787 Forumite
    edited 7 December 2009 at 12:00AM
    So once the malwarebytes scan is complete (so far it's found 8 infected objects) and I've downloaded avira and done another scan will this hopefully fix the problem?

    Oh and I've gone for the full system scan so I imagine this may take a while....
    Future Mrs Gerard Butler :D

    [STRIKE]
    Team Wagner
    [/STRIKE] I meant Team Matt......obviously :cool:
  • closed
    closed Posts: 10,886 Forumite
    You'll have to wait and see, it's not always virus/malware related. Post what it finds, and let malwarebytes and avira fix it.
    !!
    > . !!!! ----> .
  • Morgan_Ree
    Morgan_Ree Posts: 787 Forumite
    edited 7 December 2009 at 12:12AM
    The things that its found are

    Adware.MyWebSearch Registry Key
    Backdoor.Bot Registry Key
    Backdoor.Bot Registry Key
    Backdoor.Bot Registry Key
    Backdoor.Bot Registry Key
    Trojan.Downloader File
    Spyware.Zbot File
    Spyware.Zbot File

    The registry Key and File part is listed under Items
    The backdoorbot, Trojan and Spyware are listed udner Vendor
    Future Mrs Gerard Butler :D

    [STRIKE]
    Team Wagner
    [/STRIKE] I meant Team Matt......obviously :cool:
  • oldagetraveller
    oldagetraveller Posts: 3,653 Forumite
    To do a complete McAfee uninstall follow these instructions - http://service.mcafee.com/FAQDocument.aspx?lc=2057&id=TS100507
    Before installing another antivirus.
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    Did you tell MalwareBytes to fix what it found.
    You then uninstall McAfee as above, install and update Avira and run a scan, and lastly download and run HijackThis, but don't fix anything - just post the log here.
  • Morgan_Ree
    Morgan_Ree Posts: 787 Forumite
    Yeah I uninstalled McAfee ad then installed Avira
    I've just run the hijackthis scan


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:25:51, on 07/12/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Elantech\ETDCtrl.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\PersistenceThread.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Battery Meter\BTMeter.exe
    C:\Program Files\WSED\WSED.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Dell Video Chat\DellVideoChat.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Microsoft Works\WkCalRem.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Windows Live\Toolbar\wltuser.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/USCON/2
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/USCON/2
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.uk.msn.com/USCON/2
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://g.uk.msn.com/USCON/2
    O1 - Hosts: 87.67.35.128 freemaill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 freemaill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 frimill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 share.ru
    O1 - Hosts: 87.67.35.128 frimill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 share.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 87.67.35.128 frimilk.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.181 sexxx.com
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.181 xxx.com
    O1 - Hosts: 210.51.10.184 www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandexx.ru
    O1 - Hosts: 87.67.35.128 offshare.ru
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [PersistenceThread] C:\WINDOWS\system32\PersistenceThread.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe
    O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe" /mode2
    O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [JavaIDE] C:\Program Files\Java\jre1.6.2\java.exe
    O4 - HKLM\..\Run: [JavaBin] C:\Program Files\Java\jre1.6.3\java.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SightSpeed] "C:\Program Files\Dell Video Chat\DellVideoChat.exe" -bootmode
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150600.exe -Update -1150600 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; MDDC; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.miniclip.com/games/bow-master/en/"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: wkcalrem.LNK = C:\Program Files\Microsoft Works\WkCalRem.exe
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20091001020847
    O16 - DPF: {6F6FDB9E-5072-498C-BCB0-2B7F00C49EE7} (DellSystemLite.Scanner) - http://support.euro.dell.com/systemprofiler/DellSystemLite.CAB
    O20 - Winlogon Notify: igdlogin - C:\WINDOWS\SYSTEM32\igdlogin.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe (file missing)
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    --
    End of file - 11824 bytes
    Future Mrs Gerard Butler :D

    [STRIKE]
    Team Wagner
    [/STRIKE] I meant Team Matt......obviously :cool:
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    Looks like you have a few hosts file redirects. I would remove (tick and fix) the following:
    O1 - Hosts: 87.67.35.128 freemaill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 freemaill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 frimill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 share.ru
    O1 - Hosts: 87.67.35.128 frimill.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandex.ru
    O1 - Hosts: 87.67.35.128 share.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 87.67.35.128 frimilk.ru
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.184 microsof.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.184 vkontakte.ru
    O1 - Hosts: 210.51.10.181 sexxx.com
    O1 - Hosts: 210.51.10.184 odnoklassniki.ru
    O1 - Hosts: 210.51.10.182 microsoff.com
    O1 - Hosts: 210.51.10.181 xxx.com
    O1 - Hosts: 210.51.10.184 https://www.vkontakte.ru
    O1 - Hosts: 210.51.10.182 hyandexx.ru
    O1 - Hosts: 87.67.35.128 offshare.ru
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe (file missing)
  • Morgan_Ree
    Morgan_Ree Posts: 787 Forumite
    My god I could just kiss you all :T
    Thank you soooooooooo much for your help
    Future Mrs Gerard Butler :D

    [STRIKE]
    Team Wagner
    [/STRIKE] I meant Team Matt......obviously :cool:
  • closed
    closed Posts: 10,886 Forumite
    With all those dodgy host entries, I would let malwarebytes, and avira (did you install avast instead) do their scans to clean it up the best they can, and then backup your data to usb stick or external drive, and then put it back to the state it was in when it left the factory by using the restore partition - instructions should be in the manual.
    !!
    > . !!!! ----> .
This discussion has been closed.
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