cannot open some web sites please help

hi123

these web pages are not even dodgy ones,my desktop dell running windows xp has stopped opening some websites including hotmail,
i cannot log into my ebay account as well,surprsingly can open my yahoo mail
can some one help please

Dead_Eye_Jones

start->run->cmd->tracert https://www.hotmail.com

tell us what you get

also, why not just phone your ISP? If they cant help, change to a better ISP tbh.

sugarspunsister

If you're on XP, this has worked for me before when I've had problems accessing 'secure' sites (banks, ebay, hotmail):

Verify that the Microsoft Cryptographic Services Service Is Started

To verify that the Cryptographic Services service is started (and to start it if it is not):

1. Click Start, and then click Run.
2. In the Open box, type cmd, and then click OK.
3. At the command prompt, type net start cryptsvc, and then press ENTER.
4. Type exit to quit Command Prompt.

Register .Dll Files

Re-register the following .dll files:

Softpub.dll
Wintrust.dll
Initpki.dll
Dssenh.dll
Rsaenh.dll
Gpkcsp.dll
Sccbase.dll
Slbcsp.dll
Cryptdlg.dll

To do so:

1. Click Start, and then click Run.
2. In the Open box, type cmd, and then click OK.
3. At the command prompt, type the following lines and press ENTER after each line:

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

4. Click OK when you receive the message that DllRegisterServer in FileName succeeded.
5. Type exit to quit Command Prompt.

hi123

thanks
i am with ntl ,these web sites i can open on my laptop though
i am connected via usb modem
i am hoping to get a wireless setup this weekend as well as my laptop has ethernet connexion

hi123

thanks
tried verifying crpto services
on commandprompt when i type netstart etc
says cannot recognise the prompt
on trying to reregister the dll files it says it cannot locate those files
can u please help

jack_daniels_2

I would force a DNS flush anyway

Start
Run
Type cmd ok
Then type ipconfig /flushdns ok

Browntoa

they are not using Nortons are they, the old "secure pages" problem ??

whitty999

i am using nortons how do i sort it out so i can get paypal and amazon up please

whitty999

i did all of the things above and got the paypal home page up but wont let me go any further,Please help if you can i need to be able to open amazon & paypal they are the only 2 sites i cant open

Chippy_Minton

Whitty99, a bit more information is required. Which Norton product and which operating system do you have and what browser are you using?

Try:
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001092809135036?OpenDocument&lg=en&ct=uk&seg=hho&src=eu_hot
http://service1.symantec.com/SUPPORT/nav.nsf/1888306eef7ea47088257051006a77da/e4b50413c9f3898d652570150076ebbd?OpenDocument&src=bar_sch_nam

for starters.

whitty999

Thank-you
norton:Norton 2005 anti virus & i now have Norton 2006 anti virus
operating system:Windows XP
browser:Explorer 5.0 ( i think is all correct)
I did what sugarspunsister said to do and i got paypal home page up but can't into it any futher still no Amazon
Would really appreciate if you can help me
thank-you