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Virgin Media Cancellation Fee Rip Off

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  • speedyG_2
    speedyG_2 Posts: 21 Forumite
    edited 9 January 2010 at 5:53PM
    RIPTOFF et al

    speaking from experience of this exact problem, the solution is this...
    don't cancel the contract, just tell them you're moving.
    worked for me.... didn't pay a thing
  • jimkenyon
    jimkenyon Posts: 132 Forumite
    Virginmedia's T&C's simply call for 30 days notice. No mention of a cancellation fee - unless you are still in a contract period.
  • peediedj
    peediedj Posts: 1,267 Forumite
    riptoff wrote: »
    I cancelled my Virgin Media contract because I was moving house. I was with Virgin for years (It was NTL before that, and originally CableTel),

    Virgin charged me a cancellation fee of £53 for each service!

    To cancel the TV package: £53

    To cancel broadband: £53

    To cancel the telephone: £53

    Total cancellation fee: £159

    What a rip off!
    i had internet with virgin for 3 months worst move ever,couldnt get wireless connection despite about 20 phones calls where they accused me of doing something wrong and 3 routers they sent me,so cancelled it,didnt pay cancellation fee,nor have i payed the last bill they sent me in oct
    Live in my shoes for a week,then tell me your lifes hard!
  • jb66
    jb66 Posts: 1,705 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    peediedj wrote: »
    i had internet with virgin for 3 months worst move ever,couldnt get wireless connection despite about 20 phones calls where they accused me of doing something wrong and 3 routers they sent me,so cancelled it,didnt pay cancellation fee,nor have i payed the last bill they sent me in oct

    If your not getting a wireless connection that's sounds like it was you that had the problem and not virgin
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    i would have to agree
    3 faulty routers are unlikely and wifi is nothing to do with BB performance
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