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02 faulty phone from carphone warehouse

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Comments

  • gjchester wrote: »
    Thats a different matter.
    You may be able to claim cost over it if you have to return to the store over hte same issue but as long as they are trying to repair it they are carrying out the requirements under the guarantee, if not a very good customer service role.

    If the saleperson was that bad and you had no confidence the repair was done why didn't you report it to a manager there and then?

    i was left clueless. i might do just that the next time i visit the store. thanks for your previous response
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