Cordless mouse problem

Legacy_user

Since connecting my Xmas gift of a cordless mouse, on three seperate occassions when I have switched on, a box appears say something like "the computer has failed to locate a mouse etc, switch off and try again etc".

I do just that, move the base unit a bit, ensure the batteries in the mouse haven't shifted and lost connection, then switch on. I receive the "blue screen" informing me that "because windows wasn't closed down I might have etc", then the mouse operates.

Question = what's happening ?.

Toxteth_OGrady

Might be better deleting this thread and posting in Techie Questions.

Coupla things you could try.

Go into Device Manager and uninstall the mouse. Reboot and let the Windows detect/re-install it.

If it's USB try connecting to PS2 (little green USB to PS2 adapter) or vice versa.

Uninstall any 3rd party mouse software (i.e. Logitech Mouseware) and go with the native XP drivers.

If USB, ensure USB Legacy Devices are enabled in the bios.

You didn't try to hot swap your mouse, did you?

8)

TOG

System

The last shall be first.

Hot swap ? we simply removed the "wired" mouse from the green socket then inserted the base unit into the remaining usb place.

Fatboy_NSS

If you just unplugged the old mouse and plugged the new one in it should just work, you shouldn't have to fiddle around with drivers. I think it sounds like the new mouse is faulty. Send it back and get the retailer to give you another.

Toxteth_OGrady

It's OK to hot swap USB devices but the PS2 i/o was never designed to cope with that.  You should always remove or add a PS2 mouse with your PC turned off.

8)

TOG