Cannot install from a CD-any more - help please ?

leesmithg

Well the only application I have used as spyware finder which disables software apps is spycatcher from tenebril, spybot and adaware don't exactly do the same.

I digress, can you see your scanner here?

Lee_Francis

Hi Leesmithg

Getting despondent . . .
nope cannot see my scanner there
how do I copy the screen and put it on a post ?

A aaaaaaaaaaand - did the drag and drop into a folder
that worked
installed as per instructions
rebooted

the software isn't fl***in well there !!

anyway, what should I do next ?

thanks for your patience

Lee

leesmithg

O.k there is a key on you keyboard to the right usually above a key labeled insert named PrtScn and on the same key underneath SysRq.

Click it once.

Then open paint or another image editor click edit and select paste.

Then resize the image and save as png, gif or jpeg.

Goto https://www.photobucket.com creat an account then upload to there. Once in your album copy the image link, will have

Then just copy that into you post here.

Before that though, right click my computer, properties, hardware, device manager and press on the name next to the little compueter monitor you see, then click on the tool bar a magnifying glass with a little monitor behind it.

See if it searches and finds your device.

You can also see if your device is installed if you click on the '+' sign a little way down the devices under imaging devices.

Try that I am having my usual apple for lunch, see give it ago and will read in a few minutes.

Lee_Francis

Thanks for your patience Leesmithg

the scanner appears in 'imaging devices' but not on 'my computer' screen.
Good job, because I followed your instructions re getting a screen view in this post - all successfull, uploaded to photobucket, but cannot paste the thing into this post - I don't know - prob just me . . .
When 'computer sez nooo' then I need to get away from it as the thing stresses me out !

Don't rush your lunch - am about to have mine

will look for an old software cd to see if it'll install and/or work via drag and drop - because the Canon cd seems to be completely blocked !!!

Is there a diagnostics tool that can pinpoint whether the installation facility has been disabled by me ?



Thanks again

Lee

leesmithg

Just right click it and remove it reboot, your should get a warning after you reboot for a driver installation, then insert disk and let windows install it for you.

Lee_Francis

Thanks all !
Leesmithg and Quincy especially !

Choose which option did the trick .. .

This is what i did

1 had some lunch
2 had a home size g&t
3 calmed down, and didn't throw the PC out of the window
4 started from scratch AGAIN
5 2 hours later - it worked !! ( BUT - forgot to check after each try . . )
6 started again
7 Counterspy's update started running so disabled the program
8 checked to see if I can install


YES !!!

I think what made it work was the home size g&t !!

Thank you very much
Can now scan and send my daughter her P11d to Vancouver !! HA !


Lee