Halifax missed CC payment

kissablekate

you have to make a payment inbetween the dates. if a payment credits to the acc the same day a statement is printed it doesnt count. ie if your statement is printed on the 16th it actualy prints at midnight (so going from the 16th-17th) whereas the payment will credit onto the acc on the 16th hence it will be to early. payments would have had to have been paid from the 17th onwards. the statement actualy has to be printed or the payment made will be counted as an aditional payment to the prev month. that make sense??

Reubenscane

Yeah, out of interest could you edit your post and put the dates you paid, also how did you pay the 1500 (branch?cash?card?) the more detail the better.
you really have to remember that the cycle date is the start so yeah if you paid it on the 15th then this would count for the previous cycle and obvious as the payment should of been made by what I think should be the 10th not the 11th unless your statement says different.
Like I say I've only just started and so this is actually helping me to understand how it all works too :-)

Reubenscane

kissablekate wrote: »

you have to make a payment inbetween the dates. if a payment credits to the acc the same day a statement is printed it doesnt count. ie if your statement is printed on the 16th it actualy prints at midnight (so going from the 16th-17th) whereas the payment will credit onto the acc on the 16th hence it will be to early. payments would have had to have been paid from the 17th onwards. the statement actualy has to be printed or the payment made will be counted as an aditional payment to the prev month. that make sense??

Yeah this is what I've been saying glad I'm right hehe, but if the cycle date is the 16th payment on the 16th would be for that cycle. It doesn't matter that the payment cleared on the 16th it was made on the 15th.
I do believe that payment on the cycle(statement date) will be classed as payment for that current new cycle.

kissablekate

where i work it works slightly different (not halifax). it doesnt matter if the payment was made before the statement was printed but if it goes onto the acc before or the same day the statement was generated it will not meet that min payment. best advice would to make sure any payments are made after the statement has printed, in this case from the 17th onwards to avoid the same thing happening.

Reubenscane

kissablekate wrote: »

where i work it works slightly different (not halifax). it doesnt matter if the payment was made before the statement was printed but if it goes onto the acc before or the same day the statement was generated it will not meet that min payment. best advice would to make sure any payments are made after the statement has printed, in this case from the 17th onwards to avoid the same thing happening.

Yeah we agree, I think the place I work it would be fine to pay on the statement day and this would go on that statement but like we are saying the day before is still the day before unfort. At least he/she knows for the future :-)

thriftymomma

Right I do have a card with the Halifax and am looking at statements online right now.

My statement dated the 8th of november has the interest added as a transaction, also dated the 8th of November.
This confirms what I said, the statement date is actually the last day of your billing cycle.
Therefore, for a payment to be made on that statement, it needs to go in from the 9th of November onwards.

For you the statement date was the 16th. Therefore, any transaction up to and including that date are for the previous month. Your new cycle started on the 17th and so any payments would have needed to have been made after that date.
I think it was unfortunate for you that the bank told you it would take 2-3 days to clear,but with many of them now using the faster payments, it literally can only take the one day.
They say 2-3 to cover their own backs I'm sure.
Out of interest I make payments through RBS and that also only takes one day to clear.
At least you know for next time!
Hope that helps.

dtaylor84

Confused09 wrote: »

Oct 16th (Nov 11th) = Payment of £1500 cleared on 16th but bank saying I have missed the payment (assuming they have added this amount to the Sept statement)

Does this payment of £1500 appear on the Oct 16th statement, or on the Nov 16th Statement?

If it is on the November statement, I think you have a case to argue. If it shows up on the October statement, I think you are out of luck.