Will we be able to get our deposit back?

bramble1

Our dispute form is nearly done, does anyone know what the time frame is for how long these things can take ?

BitterAndTwisted

I believe that is dependent upon how quickly or otherwise the LL/LA take to respond. I'm sure there's an absolute time-limit for them to do so but don't know what that is

Fire_Fox

bramble1 wrote: »

Brilliant, thank you, so just say the deposit hasn't be release asked for it back, no response etc etc.... I told the dispute people i received the voicemail, so they have it on file about that i think...

I am absolutely not suggesting you lie, I'm suggesting you don't make life any easier for them than necessary. In this context, vague voicemail messages equate to no explanation: it's my understanding the proper procedure is to set out any deductions in writing. If two supposed professionals (landlord/ letting agent) can't get their acts together despite your reminder that is their lookout!

bramble1

The TDS was evidence to show how we've tried to solve this dispute amoungst ourselves.... is one letter asking for it back going to be enough?

Fire_Fox

You won't know until you try .... what more can you do if you are being stonewalled? Stop worrying and making things more complicated than they need to be!!! This is an open and shut case.

BitterAndTwisted

Bramble, you are definitely over-thinking this! There is no dispute because you have not been informed in writing that the landlord intends to impose any deductions whatsoever. Ergo, you rightfully believe you are fully entitled to every single penny of your own money back right away.

bramble1

Thanks guys, the form is filled in a ready to go, just need to copy my tenancy agreement and other bits of evidence so it shall be in the post tomoorrow!

bramble1

Right well.... bit of an update for you all...came home today to find a cheque for a grand...they have informed up they are keeping the rest for additional cleaning and gardening £200 in total...

bramble1

Bumpity bump.... would liek some advice.

My mum reckons accept what we've got and leave the rest.

OH first thought that but now wants to chase for the rest of our money because

mainly they're charging us for gardening when in the inventory it state that i lawn mover would be provided at a later date (one left in garage had cord cut on it) when we chased for a lawn mower we were informed that because OH is an engineer he should sort it out himself!!

also want to charge for carpet damange - but as said before carpet cleaners came in after we moved and so how can they prove what damange we did or didn't cause.

also want to charge to clean the oven....

clutton_2

""My mum reckons accept what we've got and leave the rest"

What do you think ?


i've forgotten - is there an inventory ?

did you clean the oven on departure ?