BT Connection Charges (merged threads)

mattyh

ahrimaniac wrote:

And to top it off, where your argument falls apart is this:

If someone sets up a new BT connection, they put a line in, register it, maintain it. They don't charge a connection fee in this case, the customer gets the line, !!!!!!s off to TalkTalk straight away.

So, to provide the customer with a brand new line and TalkTalk with a new customer, BT get:

11 x 1 line rental
£18 cancellation fee.

Oooh. £29.

Ah I see your mind only works 12 months into the future.

What about the following 99 years? Even if BT were unlucky enough for every subsequent customer to use talktalk or similar, that's nearly 1,200 line rental payments... or £13,000 even before you take inflation into account.

Kinda covers the installation fee.

hurrah

mattyh wrote:

'Less and less so, as the CPS market becomes more well-known?'

My point exactly. CPS requires a BT phone line.

Thats not BT,s fault is it?

ahrimaniac

'What about the following 99 years? Even if BT were unlucky enough for every subsequent customer to use talktalk or similar, that's nearly 1,200 line rental payments... or £13,000 even before you take inflation into account.'

The 100 year rule is a bit redundant too, considering by then the lines will be ripped out and replaced by the 21CN.

Which costs billions.

And is being funded by...tatataaaaa....BT.

mattyh

hurrah wrote:

Thats not BT,s fault is it?

not at all, but they still get their £11 a month from it of course

mattyh

ahrimaniac wrote:

'What about the following 99 years? Even if BT were unlucky enough for every subsequent customer to use talktalk or similar, that's nearly 1,200 line rental payments... or £13,000 even before you take inflation into account.'

The 100 year rule is a bit redundant too, considering by then the lines will be ripped out and replaced by the 21CN.

Which costs billions.

And is being funded by...tatataaaaa....BT.

Not even gonna get into that Gosh, billions though? I think i might put a bit extra in my connection fee envelope for BT, looks like they have some tough times ahead....

ahrimaniac

'I think i might put a bit extra in my connection fee envelope for BT, looks like they have some tough times ahead.... '

Naw, just put in the £125 you'll have to pay regardless.

mattyh

:sigh:

yeah. Still won't stop me calling them B!stard Telecom though.

g'night!

ahrimaniac

*cough*

Check your PMs before bed.

hammy_the_hammer

100 houses on new estate x £125 = £12500 ....hardly greedy is it ? ....about the same cost as a small conservatory built on one of the new houses!

Victors_Bruvver

This is my recent experience;

Moving next week from the midlands to Kent and the property we have bought is an empty apartment in a brand new (bought in 2004 but never used) development.

Have asked BT today to disconnect me here at my old address and "reconnect" me at the new address next Tuesday, 15 August. For that I am going to be charged the £124.99 connection fee which is in itself is painful but obviously will have to pay. The sting in the tale is that the first appointment for an engineer to do the connection is the 21 August. I huffed and puffed and asked that they flag my complaint to a supervisor regarding the length of time to connect me. Within 45 minutes I get a call from BT to say that they can now do the connection on the 16th but without my broadband which will still be on the original date.

I can see and agree with the argument that this is a fair charge when you see the infrastructure BT have to maintain and more especially when those people like me get them to install a line and then !!!!!! off to another provider! It’s just that when I queried the amount being charged against the fact that the apartment is already wired up by the developer, BT responded and agreed that it could be just a five minute job or it could get complicated with tracing of connections at the exchange and at the property, and taking hours to complete. On the basis of that argument I suppose it is a fairer way of having to charge i.e. if it did take hours to connect would I be prepared to fork out even more money after the event? Most unlikely, I think