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Cordless Mouse Problems

I have just bought a cordless mouse and having charged the battery for 10 hours I still cannot get it to work. It communicates with the dongle (because if I press the button on the dongle it synchronises with the mouse and flashing light which then goes steady once sync is complete) but won't do anything on the screen!

I have checked the properties and it says it is working correctly :confused: Have re installed the software and still no luck :confused: Have tried troubleshooting to no avail.

It is this one from ebuyer

Any suggestions please
It's easier to get forgiveness than to ask permission ;)
«1

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Have you looked in Control Panel, Mouse, Hardware, Properties? Is it enabled?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • cwoodham
    cwoodham Posts: 432 Forumite
    I'd try another battery which you know is fully charged
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    espresso wrote:
    Have you looked in Control Panel, Mouse, Hardware, Properties? Is it enabled?

    I have, it says it is enabled and that it is working properly
    I'd try another battery which you know is fully charged

    Yeah.I've been trying to find a battery I can hijack to test that but none to be found in this house:sad:

    Have looked at the reviews and all the other buyers have just managed to plug and play :confused:
    It's easier to get forgiveness than to ask permission ;)
  • Rikki
    Rikki Posts: 21,625 Forumite
    I have a button on the dongle I press and when this flashes irregularly I then have to press a button on the bottom of the mouse. Just an idea.
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Rikki wrote:
    I have a button on the dongle I press and when this flashes irregularly I then have to press a button on the bottom of the mouse. Just an idea.

    Tried that (several times) to no avail
    It's easier to get forgiveness than to ask permission ;)
  • leesmithg
    leesmithg Posts: 524 Forumite
    Cordless pointers are pointless, they cost a fortune on batteries and charging and when they go out of bounds they become a pain.

    Optical wheel usb is what is best IMO.
  • Rikki
    Rikki Posts: 21,625 Forumite
    Tried that (several times) to no avail

    With mine you have to be quick and it doesn't always work 1st time.

    I'll have a think.
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • Quincy_3
    Quincy_3 Posts: 2,204 Forumite
    Silly question but,

    Have you removed any cellophane that may be underneath?
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Quincy wrote:
    Silly question but,

    Have you removed any cellophane that may be underneath?

    Yes I have - there wasn't any!!
    It's easier to get forgiveness than to ask permission ;)
  • Quincy_3
    Quincy_3 Posts: 2,204 Forumite
    Ok first thing first,

    What make and model of mouse and are you on XP?

    As a driver update maybe on the mouse's manufacturers website.
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