please help with buymobilephones.net cashback voucher

mobilejunkie

You ARE joking????

garba

mobilejunkie wrote: »

You ARE joking????

i am not joking.

mobilejunkie

Then you give extremely bad advice!

OneADay

garba wrote: »

just to let you know. i send them a complaint and the answer was still there is nothing they can do about it even if i wanted to pay the admin fee. i insisted so hard on my problem that they finally accepted to charge me almost £30. they also said that because i insisted and proved them that other company send the vouchers if you loose them, they will change their term and cond. and include an admin fee if someone looses its vouchers.
the trading standards couldn't do anything for me.
thanks a lot for your advise anyway.
cheers :money:

Glad you got something out of them - £30 is a rip off and I hope someone from that company reads this thread. 2p for paper and ink plus £5 to pay someone to print and post. Any decent customer caring company would have sent it free (at least on first copy request).

Keep the copy vouchers safe, take a colour photocopy or two as a backup.

I would write a complaint via post to Ofcom/Trading Standards even if they are not willing to do anything, its worth making your experience visible.

garba

mobilejunkie wrote: »

Then you give extremely bad advice!

i will give the same advice to everyone i know. trust me.

garba

OneADay wrote: »

Glad you got something out of them - £30 is a rip off and I hope someone from that company reads this thread. 2p for paper and ink plus £5 to pay someone to print and post. Any decent customer caring company would have sent it free (at least on first copy request).

Keep the copy vouchers safe, take a colour photocopy or two as a backup.

I would write a complaint via post to Ofcom/Trading Standards even if they are not willing to do anything, its worth making your experience visible.

it was that or to lose them all the cash back.
i will definately duplicate those flipping papers ( laugh ). at least 3 times.

did you use beepy before? are they better or worst than buymobilephone.net?
i am thinking to take a contract with them.
thanks

OneADay

No never tried beepy.
I tend to use phones4u, dialaphone, mobiles2yourdoor (all one group) - use these if you can (especially if taking out cashback deal).

I did recently go with buymobilephones.net for an extra contract (was running out of texts), so will see how it goes (it was cheapest otherwise I would have stuck with phones4u.

OneADay

Some comments about beepy here http://www.moneysupermarket.com/community/forums/t/beepycouk-26613.aspx

I would avoid I think on basis of those comments.

garba

OneADay wrote: »

Some comments about beepy here

I would avoid I think on basis of those comments.

thanks a lot. i will avoid them.

Anon

garba wrote: »

i will give the same advice to everyone i know. trust me.

I believe mobilejunkie was referring to your advice to go to e2save - given the number of people who have been stung by them over the past few years (read the extensive threads on this forum), it is good advice not go to them without doing a lot of reading up about them and then stick to the T&Cs like glue!

Anon