Yet again overcharged at ASDA.

NicolaX1981

ive just become a member today, and can't believe some of the things im reading!! ive been to asda many of times and other stores and come out looking at my receipt thinking im sure that was 2 for a £1 or 2 for £3 etc and just put it down to me reading the offer wrong!! i now know to go back in the store to claim the difference back, thanks to this website i think its fantastic :T

jules888

Yeah its great.Better than other supermarkets!

angelsmomma

I didn't know they still did this on overcharges. My local asda used to do it a few years ago and I did get the gift card but then they said they didn't do it anymore.
I always check my reciept and have gone to customer services at least once a month in the last few years but never been given on since.

donna1888

:mad:i have been having these problem with asda from may i have contacted them many time wrote away to head office and was told there has been no complains from me then called asda.com and was told there has been 99 complain about been over charged and missing shopping also had a £219.87 phone bill trying to get 44.19 x 9 back for a shop that did not turn up and was blamed on the new site also have had problems with out of date shopping defrosted food they always blame the van and the shopping been up to 4 hours late asda linwood is a total nightmere ihave went from 3 shops a week to zero

martinjohn

Im sick of asda and their overcharging.
It seems to be everytime i shop there there is something that has gone through at a HIGHER price than the shelf tag. :mad:

Today i bought about 7 items and THREE were overcharges!!!!
Its funny its never undercharged!

What really gets to me though, is the way the customer service, seem irritated at your presence. Maybe its just me! but thats how they treat me as if im a huge inconvenience - how dare i ask for my money back and an item that they have overcharged me on. They are very defensive about it to. I receive no apology, and of course i have to ask for the £2 giftcard, which they say "oh im just getting to that", which you know is a lie!
Another lie in fact, as i suspect that asda is delibertaely mispricing, just think how many people dont check their receipts and those that do, how many bother to go back and go through the enjoyable experience of their customer service.

A shop which i will be avoided in future if i can :mad:

alwaysonthego_2

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kriss_boy

My local ASDA are always making mistakes with their prices.

I emailed to complain saying that for the 3rd time in a row some of the offers had not appeared on my reciept and that I had been charged the full price.

I got an email back saying "This will not happen again"... er... really?