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Going straight to voice message

Initially I was very reluctant to go with Orange but I tried a free PAYG card to see what the reception is like and it is very good, so I started a 24 month contract with them.

Now I've noticed this problem: Sometimes when people call me it goes straight to the voice messaging service without even dialing, even though I had reception and 3G connectivity at the time. I am devastated that such a thing could happen, and even worse is that it happened a few times today. I've probably missed quite a few calls that I've never even known about. It feels like I paid for the quantity, not for quality of the network service.

Anyone else have this issue?
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