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Bus company actually listening to complaints!
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gracie83
Posts: 301 Forumite
I have to use TWM (travelwest midlands) buses every day through birmingham city centre. If the buses are late to the terminus, where the inspector records their arrival time, then they will just fly pass the stops and ignore the waiting passengers. (or let you off the bus!)
If you can be bothered you call up and complain and get told it wouldn't and has never happened!
Well I was on the bus on the way home when the bus depot radioed a message to the bus drivers 'would the drivers of route xyz buses stop to pick up passengers.' I felt like cheering! Some one is listening to us!
If you can be bothered you call up and complain and get told it wouldn't and has never happened!
Well I was on the bus on the way home when the bus depot radioed a message to the bus drivers 'would the drivers of route xyz buses stop to pick up passengers.' I felt like cheering! Some one is listening to us!
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