Please help me..my computer keeps restarting!!

teenage_Drama

i was using the computer and the hard drive starting making noises and the whole thing got stuck so i had to turn it off by the power button ..i switched it back on and i get the start windows normally / safe mode/safe mode with networking screen.. even though ive tried to click on each 1 of them ..it takes me to the windows xp loading screen and after that i get a blue screen with writing on, im unable to read it because it comes up for only a second as the computer restarts it self and takes me to the same start windows normally/safe mode screen

please help.. it was working fine before.. and i havent made any hardware change either..infact i just got a brand new hard drive 2 months ago..


these are my dell dimension XPS T600r setup settings

BIOS VERSION : A07
SYSTEM MEMORY: 640 MB
PROCESSOR SERIAL NUMBER: DISABLED
PLUG AND PLAY O/S: NO
RESET CONFIGURATION DATA: NO
BOOT-TIME DIAGNOSTIC SCREEN: DISABLED
QUICKBOOT MODE: DISABLED

FIRST TIME BOOT DEVICE: ATAPI CD-ROM DRIVE
SECOND BOOT DEVICE- HARD DRIVE
3RD BOOT DEVICE: REMOVABLE DEVICES
4TH BOOT DEVICE : NETWORK BOOT


PRIMARY IDE MASTER: IC35LO6AVER07-0-(PM) ]
PRIMARY IDE SLAVE: NONE
SECONDARY IDE MASTER: HITACHI DVD ROOM GD-5000-)]
SECONDERY IDE SLAVE : SONY CD-RW


PLEASE HELP!!!

ABH_3

teenage_Drama wrote:

i was using the computer and the hard drive starting making noises and the whole thing got stuck so i had to turn it off by the power button ..i switched it back on and i get the start windows normally / safe mode/safe mode with networking screen.. even though ive tried to click on each 1 of them ..it takes me to the windows xp loading screen and after that i get a blue screen with writing on, im unable to read it because it comes up for only a second as the computer restarts it self and takes me to the same start windows normally/safe mode screen

please help.. it was working fine before.. and i havent made any hardware change either..infact i just got a brand new hard drive 2 months ago..

1.Right-click My Computer, and then click Properties.

2.Click the Advanced tab.

3.Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4.Clear the Automatically restart check box, and click OK the necessary number of times.

5.Restart your computer for the settings to take effect.

Now when you go to shut down and a fatal error occurs, you'll at least see it and it won't cause an automatic reboot. You still have to sort out what's causing the problem, but that gets us to the next section quite nicely.

Windows XP Shut Down and Automatic Reboot Problems
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

HTH

teenage_Drama

i cant right click my computer because the computer restarts and i cant get to the desktop

teenage_Drama

should i restore system? i have a re-installation cd

ABH_3

teenage_Drama wrote:

should i restore system? i have a re-installation cd

Not if there's something on your computer that you would like to save ie: emails, favourites, work\home documents. As all of those things shall be deleted and your system restored back to the way it left the factory.

Assuming you have a floppy drive on your computer, you could try a BootDisk: http://freepctech.com/pc/002/files010.shtml

teenage_Drama

mhmm now i cant find the re installation disk grrrr!!


still dont know how to fix it

Browntoa

if it's a newish dell then there is no disk, it's F11 on boot as the blue dell bar comes up for the restore partition

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&l=en&s=dhs&dn=1090151

Dell PC Restore by Symantec is available on Dimension and Inspiron systems that shipped on or after 7/16/2004 in the Americas and 8/30/2004 in Europe.

1. Power the computer on.
2. When the Dell screen appears press and hold the <Ctrl> key on the keyboard, press the <F11> key, then release them both at the same time.
   The Dell PC Restore by Symantec window appears

ABH_3

teenage_Drama wrote:

mhmm now i cant find the re installation disk grrrr!!


still dont know how to fix it

Sorry, am a little bit pushed for time as I am about to go out. My idea was that if you could access the desktop then you could access 'Event Viewer (its in the control panel under Administrative tools). It would then give you a time stamp which should correspond to the time your system last crashed. You could then google for the error code 0x0000 or whatever and it would sugest based on other peoples experiences what the problem is\was.

To this ends, during the boot up phase of the computer, the bit where it shows a black screen with loads of white text on. Press the "F8" (NOT the Keys F & 8 but the actual key marked "F8" to the right of "Esc" etc) key at the top of the keyboard, choose 'Safe Mode' from the available menu. Let the system boot up to the windows desktop, it will look a little odd as its only going to be using basic driver support. Then look in the Event Viewer and google the code.

If you cannot access the desktop using the method described, then use a 'Boot Disk'. Turn the system off, place bootdisk in the drive, turn on the computer and press "F8" and do as described above.

Sorry got to go, best of luck with this and hopefully someone will be able to pick up where I left off.

teenage_Drama

nope it was bought in 2000 = (

ABH_3

Browntoa wrote:

if it's a newish dell then there is no disk, it's F11 on boot as the blue dell bar comes up for the restore partition

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&l=en&s=dhs&dn=1090151

Dell PC Restore by Symantec is available on Dimension and Inspiron systems that shipped on or after 7/16/2004 in the Americas and 8/30/2004 in Europe.

1. Power the computer on.
2. When the Dell screen appears press and hold the <Ctrl> key on the keyboard, press the <F11> key, then release them both at the same time.
   The Dell PC Restore by Symantec window appears

Dont' forget to remind the OP she WILL lose ALL of her work and documents if she follows the procedure above.

teenage_Drama

ABH wrote:

Sorry, am a little bit pushed for time as I am about to go out. My idea was that if you could access the desktop then you could access 'Event Viewer (its in the control panel under Administrative tools). It would then give you a time stamp which should correspond to the time your system last crashed. You could then google for the error code 0x0000 or whatever and it would sugest based on other peoples experiences what the problem is\was.

To this ends, during the boot up phase of the computer, the bit where it shows a black screen with loads of white text on. Press the "F8" (NOT the Keys F & 8 but the actual key marked "F8" to the right of "Esc" etc) key at the top of the keyboard, choose 'Safe Mode' from the available menu. Let the system boot up to the windows desktop, it will look a little odd as its only going to be using basic driver support. Then look in the Event Viewer and google the code.

If you cannot access the desktop using the method described, then use a 'Boot Disk'. Turn the system off, place bootdisk in the drive, turn on the computer and press "F8" and do as described above.

Sorry got to go, best of luck with this and hopefully someone will be able to pick up where I left off.

yeah i understood wat u mean... it still doesnt seem to be working though..the F8 key is getting me no where =( thanks for the advice though