Bradford & Bingley eISA

Just_landed

I applied for a Bradford & Bingley eISA transferring from a Halifax ISA on the 7th October this year received the necessary paperwork from them saying they had sent a request to Halifax for transfer. Four weeks later I telephoned them up asking how long it is going to take to transfer, And I also told them I had received a letter from Halifax saying they have closed my ISA with them and that they had sent B & B a cheque. B & B then told me that the cheque had got lost and that they had requested a new one. Two weeks later I logged into my eISA account and all was set up and the money was showing in the A/C. Today I have received a letter from them with a stopped cheque from the Halifax also the eISA A/C has been closed. I know Halifax and Bradford & Bingley are bust but this is ridicules. Before I contact them and go up & forget to come down :mad: would someone tell me how do I stand ? IE the money is now out of the ISA + if I manage to get it back into the ISA who is responsible for the lost interest. I have had ISA’s since the early 1990’s but nothing like this has happened before, but on saying that I have had problems with their savings accounts . :mad: :mad:

scott_lithgows

Bradford + Bingley are not bust,they are now part of the (sh)abbey empire,an organisation worth avoiding.

Just_landed

Santander took over the good bits . Joke :mad:

hebron

My money has been lost from the Principality to Bradford and Bingley. BB have requested another cheque.

Just_landed

Update:-

The next day I contacted Bradford & Bingley about this mess up between Halifax & themselves, I have to say I spoke to a member staff who appeared to be quit in tune with my frustrations. I felt confident that she would sort the problem out. Sure enough I logged into my internet account the next day and the money was in my eISA account the cheque must of just turned up that day :rotfl::rotfl: Thanks goes to her. It amazes me when you get cross :mad: with people things get DONE. I am now trying to get to get my interest backdated.
I have not been living on MSE for some time so excuse me if this has been posted before. I also had a 1 year fixed term eISA which matured on 01-12-09 I had no contact from Bradford & Bingley about the impending maturity of this eISA & so they automatically put it into an ISA with an interest rate of 0.1% When I contacted them ( by the way for those who are against 0845 numbers I used 0191 295 7961) to sort this issue out. I asked why they did not inform me about this, Company policy is they don’t, you would of thought they would try to get you take up their current promotion :rotfl::rotfl::rotfl: . Make a note over this or you could be losing out too.