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Small Business Telecoms Discussion Area

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  • Brassedoff
    Brassedoff Posts: 1,217 Forumite
    Is the business a Limited Company or a Sole Trader?

    Do you just need SIM cards for the plumbers to provide their own hardware? Or are you providing the hardware as well?

    Are you trying to get "free" hardware? If you are happy to pay the full cost of the hardware upfront (cheapo Nokias could be £30 each say) then you'll only need a contract for the line rental etc and because you've already got the hardware the monthy rental will be less, so credit should be easier to obtain.


    This is correct. If you can afford to put a couple of hundred pounds as deposit you will find some firms who hold their own accounts would take you on. Is part of the building of a relationship process. I would not bother with the big four, their credit system looks for a different type of contract.
  • leyrbpw
    leyrbpw Posts: 6 Forumite
    We're looking for a business line without broadband which is seemingly very tough to research, at least on comparison sites. I know BT do it but we want to avoid them if at all possible not least because of their customer service.

    Has anyone got any suggestions please?
  • Harryo
    Harryo Posts: 100 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I note that you say that you just want a telephone line without Broadband.

    I would like to suggest however that you consider VOIP, if you have not done so already.

    We have been using VOIP for a good many years and switched over totally to VOIP about a year ago (other than having a single landline for emergency purposes, which we have not had to use yet).

    It is so cheap to use and enables you to build in so many functions, all very easily and expand and contract as required with your business.

    We have used a few different systems. These have ranged from extremely easy to set up to fairly difficult. There is however so much help available one way or another on the Internet that I would have thought the answer to any problem can be readily obtained.

    I would really suggest you have a look at the established main players and perhaps try the free trial on say Voipdiscount to test the quality you are likely to obtain when using VOIP, if you do not have any experience of this.

    You do need a reliable broadband connection and reasonable speed. We have systems working from 6MB/s without any problems.
  • Wywth wrote: »
    Could you please post your recommendations here please?

    That way you may help othgers in a similar situation and at the same time allow others to comment if they do not agree with your recommedations for any reason
    Always nice to have a balanced view :)

    No - I help multi-million turnover companies save money on their overheads and knowledge of key suppliers is my bread and butter. But happy to pass on on a one to one basis where someone just needs a little bit of quick help that only takes a few minutes out of my day.
  • kris12
    kris12 Posts: 9 Forumite
    I remember that I signed up for the services of a small telecom company once, but that I stopped after a year because of issues that they can't solve in any way; my business was affected because of it. I then signed a contract with US Telecom, and I am currently satisfied with their services. They're based in New York, by the way.
  • stphnstevey
    stphnstevey Posts: 3,227 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have slimmed down to just a mobile now - my allowance covers most calls and I don't need to worry about the cost for others to call me

    Don't know if others are aware (I wasn't!) Skype and GifGaff mobile phones both offer free calls to 0800 numbers now - useful if you are a business that has alot of teleconferences were there is a free phone number for instance
  • I'm trying to Change from BT to other cheaper and better business landline providers while mine is still in cooling period. I'm hoping to get this sorted tomorrow.

    I hardly make any calls, only for receive incoming calls. I will need caller display and divert features if possible.

    Anyone would be kindly give me some advice about who should i go with please?
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why do you even need a business line? They cost loads more than a standard one.
  • jhp
    jhp Posts: 2,342 Forumite
    edited 15 September 2013 at 9:58AM
    Don't know if others are aware (I wasn't!) Skype and GifGaff mobile phones both offer free calls to 0800 numbers now - useful if you are a business that has alot of teleconferences were there is a free phone number for instance

    Yes i was :D which also means you can make cheaper calls from GiffGaff including 0845/0870 via 18185 0808 Freephone Access Number.

    See: http://www.18185.co.uk/mobilerates.php
  • jhp wrote: »
    Yes i was :D which also means you can make cheaper calls from GiffGaff including 0845/0870 via 18185 0808 Freephone Access Number.

    See: http://www.18185.co.uk/mobilerates.php

    Looked on website, but can't quite see how this works?
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