Small Business Telecoms Discussion Area

Savvy_Sue

Welcome to the boards, Swish.

did you check the links in Martin's article on business telecomms? There's a link in the first post here, and it does mention a couple of business comparison services, although not having used either I realise they may not be doing what you're asking for!

And if you DO find what you're asking for, do come back and let us all know ...

ek4daz

has anyone got a really good deal with business phone line and broadband been on the lookout xtl seem to be the best so far at £26.99 a month including line rental and unlimited calls to any uk number anytime and 10g of download

thanks

Savvy_Sue

If you haven't spotted the article referred to in the first post of this thread yet, it should help. And I've merged ...

holidayfund2012

Hi, I work for a small charity and we have been experiencing problems with our telephone provider for a LONG time now (major UK telecom company!). We have a system which uses something called a VOIP line and calls go through a server, in a similar way to Skype. Has anyone come across this system and how has it been? We are looking to change the system, because it cannot carry the amount of 'traffic' we require (ie 1 person using the internet while 2 others are making calls!) and the system keeps crashing. We are also looking to possibly change provider> is anyone using Opal and how efficient is it?
Thanks for any comments
(PS if I could remember how to put a winking smiley in, it would go here.......)

Savvy_Sue

You might get some help on the Phones board, but tbh I'd have a look round first and see if anyone's already posted about VOIP issues.

I tried Skype and Jajah at work, but found quality varied too much and was sometimes just not adequate, especially as I have a hearing loss. However I know others swear by it.

Out of interest, are you reliant on a wireless network to hold all this together? You MIGHT find it helps to make it wired, but don't take my word for that. I just know our tame geek advised against trying to do everything wirelessly - there are 10+ in our office, mind you.

54druids

Currently have a local number but want to give my business more nationwide appeal. Can anyone reccommend the best national rate number to use and the best provider to go with. Currently with BT as my provider and need to keep my local number as just spent alot on literature but want a a national number for my website

qkoo

Hi,

We currently have 3x ISDN2 lines & an Intertel 5000 telephone system and our provider is Daisy but we are looking to switch.

I have 3x companies that are quoting, but not sure which one is the best to provide us with good reliable service, broadband & cheap line rental.

The 3x companies are Opal, Opus & Netcomm. Could anyone please that are currently using these companies let me know what your thoughts are.

Thanks

want2Bdebtfree

Our company has just switched to Opal and have read some of the posts on here thought we would have problems. Anyway change over day- Thusday broardband went down, called Opal who said that we need a new hub as the old one will not work with their system, they said we were intitled to one free of charge (and to be fair we were offered it but were not told that our previous one would not work). Arrived the next day and worked. The only thing I did notice was that the fax line went down for an hour which was a little inconvenient as the credit card machine uses the same line. However, we are very pleased with the transition, esp when reading other posts. Just thought I would share our experience and hope it helps if anyone else is concidering using them.

billsavings

want2Bdebtfree wrote: »

Our company has just switched to Opal

So you dont mind paying their large cancellation fees if you need to.

want2Bdebtfree

Obviously, we hope we will not need to, but the savings will reduce our bills by at least 60%. So a short time we will saved the equalivant to the cancellation fees and still be saving month per month.

I do understand that people have had problems, but to be honest BT does not do that well either. All I can say is that my current experience is a good one. If we should need to cancel within our contract I may well be spitting feathers!