Frickin ESA screwup please help!

seven-day-weekend

Good news jen.....glad it's sorted for yu.

TheTARDIS

jen_br wrote: »

Well nasa i don't know why else its stopped..
ive not had a letter and im just going by ive been on for 13 weeks and its stopped without warning.....


either the JC didn't get my forms to them or... something about the 13 weeks?

Don't worry Jen,
The first 13 you are being assessed for ESA.
Paid at the minimal rate for your illness/disability.
Week 14 is when you are entitled to full ESA whether you fit into Work Group or Support Group.

All the best.

jen_br

Really? So week 14 was a week ago so the next payment should be higher amount even if ive not had a medical?

NASA_2

jen_br wrote: »

Really? So week 14 was a week ago so the next payment should be higher amount even if ive not had a medical?

No, the medical has to come first unless they can decide LCW/LCWRA from the ESA50 alone, that or you get a DS1500 (Terminal Illness).

System

Mine got stopped and they didn't tell me because of the postal strike, mail had been returned due to not being delivered so they thought there was a problem with my address and froze my claim as a security precaution. Had to spend £8 calling them to find out what the problem was and took them till the next day to get back to me and sort it out, though have had no problems since.

greendollar

Anyone who's benefits have been stopped without prior warning should make a complaint using their complaints procedure.....if they get enough complaints they'll have to change the system that see's families go short through no fault of their own and someone oblivious of the stress and worry saying "sorry our fault"