Outlook Express problems

macman

Does the same thing happen when trying to open other programs?
Is your system short of memory (RAM)?
Presume you are running XP on a fairly old PC?

onejontwo

macman wrote: »

Does the same thing happen when trying to open other programs?
Is your system short of memory (RAM)?
Presume you are running XP on a fairly old PC?

1.5 gb of ram, everything else nice and fast, PC around 5or6 years old. I think the problem lies with KIS update as mentioned above.

onejontwo

Just an update...on booting up today everything seems fine again, I reckon it'sdue to KIS 2010 so I'll revert back to KIS 2009. Next question..... last time I went back to Kis 2009, I used add/remove programmes to remove KIS 2010 and then reinstalled 2009 (which is quite a time consuming process),could I do it by reverting back to before KIS 2010 was installed using windows "system restore" as I created a restore point before installing KIS 2010, or would this cause problems?

macman

You can do it with Sys Restore, but it will revert all your other system files and Windows Updates etc to that date, so you'd need to re-update them again.

cajef

Kaspersky recommend remove KIS2010 from the system then it will be a clean install of KIS2009, if you do remove it remember to tick the option to keep your activation key otherwise make a note of it and you will have to re-enter it manually when KIS2009 asks for it.

I know it is a bit of a pain, but it only took me about 30 minutes to do.